Senior People Business Partner (Agile)

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Location: Alcester

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because life is better at home.

Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. As a market leader in the UK adult care (private pay) sector with ambitions to grow even further, we have over 140 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We're now looking for two Senior People Business Partners (Agile) to join our team to work accross the whole business.

This is a new strategic role created to drive positive people and cultural change, enhancing overall business performance reporting directly to the Chief People Officer.

This is a hybrid role, candidates will need to spend time at our Support Office in Alcester, nationally and at home.

Main Responsibilities

• Lead and deliver strategic people projects across the end-to-end people journey, such as organisational change, attraction, retention, culture, engagement, and development, to drive performance and cultural change.
• Partner with senior leaders to enable core strategic people activities, including workforce planning, performance management, talent and succession planning, and reward processes.
• Develop and deliver innovative people solutions in collaboration with central people teams, ensuring these projects and activities are embedded through effective change management.
• Provide coaching to senior leaders to improve their capability, engagement, and performance.
• Facilitate senior team development activities to enhance team effectiveness.
• Support the selection and onboarding of senior leaders, ensuring the right level of capability and quality is recruited and retained.
• Oversee and lead high-risk employee relations cases, such as disciplinaries, settlement agreements, and tribunal claims.

About You

To be successful in this role, you will need:

• To be a strong, general, rounded people professional and leader with the proven ability to successfully partner the business and drive and deliver impactful change
• High levels of commerciality, drive, and business acumen.
• Experience in a fast-paced customer service or retail environment.
• Outstanding interpersonal, stakeholder management, and influencing skills at all levels.
• The ability to think strategically and innovatively with a strong delivery and results focus.
• Strong coaching and analytical skills.
• A good understanding of compliance and regulatory requirements.
• Strong organisational and project management skills.
• Resilience and flexibility to manage multiple projects and challenging timescales.
• Technical savvy with good knowledge of people technologies and systems.
• CIPD qualification or equivalent.

Desirable qualifications and experience include

• Experience in various business sizes and sectors.
• Experience in the care or similar sector.
• A coaching qualification.
• Specific project management experience or qualification.
• Knowledge of various people technologies and systems.
• Strong supplier management and contract experience.

Benefits

• Bonus scheme
• Company pension
• 25 days annual leave
• Plus other benefits

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.