Senior Payroll Operations Manager

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A fantastic opportunity is now available to join our Payroll Team at Solvd. in the centre of Glasgow.

As a Business Process Outsourcer, we provide a number of services including Customer Experience, Finance, Payroll and Data Analytics. Solvd. is a vibrant, friendly office, where our people are committed to delivering the best experience for our customers.

We offer a competitive salary and great benefits. Our people are our greatest strength and live by our values of Dependable, Proactive, Agile & Inclusive, so come and join our team!

The Role

We are looking to add a Senior Payroll Operations Manager to our structure to support future growth and support our existing Payroll Teams who service over 13,000 employees per month across various companies.

The successful candidate should be able to work independently and in collaboration with others to lead an efficient and accurate Payroll Team to ensure processes, and end to end payrolls are completed within Service Level Agreements (SLAs).

As a pivotal member of our Payroll Team the successful candidate will be involved in:

• Managing and leading our Payroll Team to ensure all our Payrolls are delivered on time and accurately.
• Managing and leading our Pension Team to ensure all activities are completed and TOC's pension files reconciled with no L.O.I. (Loss of Investment) generated.
• Providing support and training to all payroll colleagues on dealing with varying pay enquiries from Payroll staff and within all Op Co's, Bus and TUK as part of the payroll service provision for Solvd.
• Dealing with escalated issues.
• Performing routine control checks/ auditing on payroll processes.
• Processing End to End Payroll for Operating Companies, Bus or TUK when Payroll Operations Managers and Team Leaders are absent, or business needs require.
• Provide analytical data or reports to Stakeholders

You should have

• Stong leadership and management skills to lead, develop and motivate a team
• A clear vision and purpose and inspire teams and colleagues to organise themselves in an agile way in order to reach targets.
• A proven track record in Payroll data administration and managing a Payroll Team.
• Knowledge of payroll systems, taxation, statutory and national insurance rules
• Attention to detail and accuracy skills
• Strong relationship management with the ability to collaborate effectively with internal and external stakeholders.

What you will get

• Circa £50,000 per annum depending on experience, plus bonus and excellent benefits.
• Permanent Role
• 37.5 hours per week
• Hybrid working, 40% of your working week at home, 60% in our Glasgow office.

Our Benefits

• Discretionary ScotRail Season Ticket (home to work)
• Discretionary bonus scheme
• 34 days holiday (including public holidays) with option to buy
• Competitive pension scheme
• Employee Assistance Programme and Mental Health Support
• Dress for your Day

Solvd. are a Disability Confident employer and a committed member of Inclusive Employers. We welcome applications from all sections of the community. If you need any support or further information before applying for this role, please get in touch with our People Team via people@solvd.solutions

To apply, please submit your CV by the closing date.

Please note that if we receive a high level of applications we may close the vacancy early, so early applications are encouraged.