Senior Parking Administrator
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Job Description
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicester, LE3 8RA
Worker Category: Hybrid Worker
Salary: £28,605 - £31,029 per annum
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 2nd November 2025
Interview Date(s): TBC
*We reserve the right to close the advert if sufficient applications are received.
This is a unique and exciting opportunity for someone with strong attention to detail, good IT skills and a commitment to delivering excellent customer service to play a key role in supporting the effective operation of Parking Notices within the Notice Processing Unit.
About the Role
As the primary contact with the Council's Finance Team, you will manage financial processes to ensure the service area delivers excellent service in line with legislation.
Your role will involve managing purchase orders and invoices and reconciling payments in respect of penalty charge notices whilst maintaining accurate records across systems and preparing financial and statistical reports.
You will be required to provide management support by preparing and maintaining complex spreadsheets and reports and provide information to Managers in order to prepare budgets and final accounts.
The role will also require you to support and guide a small team of Parking Administrators, deputising for the Supervisor when needed in managing the workload of team members ensuring the team works efficiently and effectively to meet statutory timescales.
About You
To apply for this post, you must have:
AAT Intermediate or NVQ Level 3 in Accountancy.
AND/OR
NVQ Level 3 in Business and Administration or equivalent qualification plus experience as detailed below:
- Have experience of financial processes including debtors/creditors, budgeting and management/general accounting.
- Be adept at compiling, using and deriving information from complex spreadsheets and from a wide variety of software packages, including databases.
- Have the ability to prioritise and control work and manage your own workload.
- Have experience of working with the public, in particular dealing with irate or distressed customers.
- Have the ability to produce work to a consistently high standard.
- Be able to work flexibly under your own initiative, sometimes under pressure in order to meet tight deadlines with minimum supervision.
- Have good written and oral communication with customers, clients, professional officers and contractors.
- Be able to converse at ease with customers and provide advice in accurate written and spoken English.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Marianne Buckby - Team Manager
0116 3052803
How to Apply
Please apply sending us your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 500 words. Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
About Us
About Leicestershire County Council
Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it's like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us