Senior Outsourced Operations Manager (Warehouse)

Role overview:

Senior Outsourced Operations Manager (Warehouse)
Field Based
Field Based (UK) (LF001)/ Newark - Long Hollow Way, Newark, Notts, NG24 2NH (at least 2-3 days per week working in our Newark office)
Permanent
Full Time
Grade 5

Salary - £60,000 - £75,000 per annum depending on experience

At Currys we're united by one passion: to help everyone enjoy amazing technology.As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Senior Outsourced Operations Manager (Warehouse) you'll operationally, commercially and strategically focus on the management of our outsourced warehousing contract with GXO, which covers 5 warehouses and c.2.5m sqft of space across the UK. You'll manage a significant budget (c.£80m+) as well as all associated service delivery and improvement.

You'll also drive our transformation agenda in this space, which includes significant investment in automation technology both in-flight and planned over the next three years, working with stakeholders across transformation, technology and finance to successfully implement these changes.

Role overview:

As part of this role, you'll be responsible for:

• Leading the governance and management cadence of the GXO contract
• Owning the spend with our warehouse 3PL partner, ensuring they are performing in line with budget expectations and alongside the finance business partner, acting as the approver for all gainshare cost reduction initiatives
• Partnering with the wider Currys business, managing change instigated by either party
• Ensuring all expected service levels and metrics are met, identifying opportunities to improve service offerings, whilst resourcing adequately to meet customer demand
• Ensuring the obligations of Currys set out in the contract with our partners are met and work closely with procurement to make necessary contract alterations where required
• Delivering the significant automation agenda for the warehouse team, creating business cases and implementing the change to operationalise the benefits

You will need:

• Experience working in similar or equivalent role (equivalent in size, scope and responsibility of this role)
• Demonstrablestrong commercial acumen and an understanding of the role of contracts within a logistics function, including the ability to negotiate and hold commercial discussions with suppliers
• In-depth understanding of the fundamental operating principles for end-to-end logistics networks, including likely pain points and opportunities to drive efficiencies
• Proven ability to manage significant budgets successfully (£80m+)
• Highly collaborative approach with great communication skills to effectively engage and influence internal and external stakeholders up to Director level
• Creative approach to problem solving and willingness to work through complexity/ ambiguity
• Previous experience working with automation in a logistics environment would be advantageous

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Performance related bonus
• Competitive pension scheme
• Product discounts on the latest tech
• A range of wellbeing initiatives

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.

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