Senior Operations Team Leader

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Role: Senior Operations Team LeaderSalary: Circa £36,000 per annum

It is an exciting time to be a part of Allianz Engineering Inspection Services! Our Special Services team provides enhanced, bespoke solutions for our customers, helping to ensure that they maintain compliance and make informed decisions on clients plant and equipment.We are looking for a Senior Operations Team Leader to provide leadership and expertise to the Contract Administration team. The holder will play an active role in the continual development and shaping of the team within the Company. A continual focus on delivering great service to our customers working with the Commercial Contract Manager to drive efficiency through customer centricity, simplification and automation.Key Accountabilities:

• Builds strong relationships across the organisation to ensure all business plans are met; be regarded as a subject matter expert
• Leads team members on the day-to-day delivery of expertise to support the operation.
• Maintains and develops operational best practice to help the operation achieve KPIs.
• Supports the delivery of the Corporate Plan, managing operational-led initiatives and providing SME support to projects.
• Continually reviews and evolves operational processes to optimise and streamline the operations across the Company.
• Effectively prioritises and organises work to maximise opportunities and deliver the business result.
• Monitor credit control queries and lead initiatives to improve the current aged debt position.

Technical skills:

• Ability to get the most from teams within and across functions, working collaboratively to achieve agreed outcomes.
• Organisational skills.
• Proficient in MS Outlook, Word and experienced to a base level of Excel.
• An in-depth and up-to-date knowledge of the relevant regulatory policies, framework and procedures.
• Knowledge of and ability to set clear targets, focussing on priorities, regularly reviewing actual performance to agreed SLAs and adjusting where required.

Qualifications/Experience:

• Educated to A-level and/or relevant industry experience.
• Experience in Contract Administration.
• Leadership experience.

Prior experience of working in a regulated environment is desirable

What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:

• 25 days holiday
• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts

Our Ways of WorkingDo you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Diversity & InclusionAt Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.Accessible Application for AllAs part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.Hr-recruitment@allianz.co.ukresourcingteam@allianz.co.uk64395 | Asset & Investment Management | Professional | Non-Executive | Allianz UK | Full-Time | Permanent .