Senior Network Planner

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Job Description

About the job.

At National Highways, we're looking for a Senior Network Planner to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans.

You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt best practice, intelligence insights and ad-hoc changes for maximum customer benefit.

This is a hybrid working role and can be based in any of our South East offices (Guildford, Basingstoke or Maidstone).

You will be required to work across the South East region. Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment.

• Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery.
• Providing advice and consultancy where required to minimise the impact to Operations in the event of an emergency.
• To develop and recommend best practice methods for the ongoing improvement of processes and activities in scope.
• Proactively liaising with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders (local authorities and local resilience forums) to minimise the impact of planned and unplanned events on customers.
• Manage Network Resilience funding, identifying proposed schemes, liaising with service providers to develop opportunities, prioritising funding aligned to risk.

About you.

• Experience in contingency and business continuity planning and understanding of business objectives for resilience.
• Demonstrable experience of severe weather decision making.
• Understanding of customer satisfaction drivers.
• Ability to implement company crisis management procedures and policies.
• Good communications and stakeholder management skills.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

About Us

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

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