Senior Network Development Manager

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Job Description

The Senior Airline Network Development Manager collaborates with the Head of Aviation - Business Development to optimize Heathrow's network and slot utilization. This role involves engaging with airline networks and scheduling, influencing industry policy, and managing relationships. The candidate must have strong communication skills, commercial experience, regulatory knowledge, and teamwork ability.

Responsibilities include negotiating the use of runways, terminals, and aircraft, facilitating airline engagement, and collaborating with teams in Climate Change & Strategy, Reputation, Risk & Engagement, Solutions, Legal, Operations, Cross-Customer, and the Aviation Team.

Responsibilities

• Developing policy frameworks that promotes growth and optimises airport capacity, focusing on runway and airspace utilisation, and occupancy. This should be part of a well-defined passenger growth strategy centered around airlines.
• Evaluating and challenging strategic resources, presenting insightful findings that clearly outline a path to value.
• Assisting the Head of Aviation - Business Development, Cargo, and Partnerships teams in executing Heathrow's overall business strategy.
• Collaborating with the Planning and Engagement Manager as well as the Reputation, Risk & Engagement teams to formulate the Airline Industry Policy communication plan.
• Creating a unified airline network and slots activation plan, clearly articulating deliverables.
• Leading the Slot Strategy workstream to ensure clarity and alignment in Heathrow's position on slot-related policies.
• Supporting the Head of Aviation - Business Development in managing relationships with third parties such as ACL, ACI, IATA, and DfT.
• Providing centralised liaison support for airlines during crisis events or incidents.
• Working closely with Strategy and Cargo teams within Aviation to support the development of Network and Slot Strategy.

Qualifications

• Good understanding of Airport/Heathrow's strategy and business objectives.
• Strong relationship management and communication skills.
• Robust commercial experience
• In depth and current knowledge of airport pricing models, airline operating models, revenue management, fleet planning and strategic priorities.
• Understanding of airline business models - their drivers and challenges
• Experience and understanding of airline network planning and/or Worldwide Airport Slot Guidelines (WASG) a plus.
• Highly articulate with excellent written and presentation skills.
• Tenacious and self-motivated, comfortable operating autonomously and balancing priorities.
• Effective in cross-organisational team working.
• Understanding of the regulatory model a plus but not critical.

#LI-Hybrid

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.

We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.