Senior Negotiator
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Build the world you want to live in with a career in the infrastructure property sector
We are looking for an experienced and motivated Senior Lettings Negotiator to join our lettings team within our Infrastructures division.
The successful applicant will be responsible for providing a 'Let Only' service to our Asset Managers across a large and varied portfolio. The role will involve effectively marketing properties to let, registering and maintaining regular contact with applicants, negotiating terms, completing referencing checks, producing tenancy documentation, setting rent levels / advising on marketing strategies, assisting with client-facing responsibilities, proactivity towards office targets, and coaching / mentoring junior team members.
We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans and cycle to work scheme. In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.
This role is flexible and offers the benefit of remote working alongside being based in our Birmingham office.
Main tasks
- Co-ordinate viewings with Asset Managers
- Ensure viewings are followed up and provide detailed feedback to Clients / Asset Managers
- Negotiate terms and assist junior team members with applicant queries / complex negotiations
- Produce and peer review tenancy documentation for new lets
- Prepare accurate / informative property descriptions and effectively market properties to let
- Be proactive in adhering to client KPIs and SLAs
- Operate in accordance with the Legislation, compliance requirements and internal Lettings SOPs
- Advise on rent levels and marketing strategies, carrying out property visits beforehand when necessary
- Produce lettings reports and chair meetings in the absence of the Lettings Manager
- Ensure regular contact is maintained and applicants are provided with exceptional customer service
This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the department.
What does it take to be successful?
Ideally you will be ARLA qualified with extensive experience working within a similar role in the residential lettings market with experience of establishing rent levels and property marketing strategies. Previous experience of using Reapit or a similar operating system is essential along with carrying out valuations and working to tight deadlines. Strong negotiation skills and the ability to handle difficult conversations in a professional manner is a must combined with excellent attention to detail when producing / reviewing tenancy documentations.
A full UK drivers licence is required