Senior National Account Manager - Luxury Retail Specialists

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About Suntory Global Spirits

Suntory Global Spirits is a world leader in premium spirits. With a clear vision and strategy, a world-class portfolio of brands, and an inclusive, engaging culture, the business is growing its global footprint with an ambition to achieve $10B in sales by 2030.

We are a company rooted in two centuries of family heritage with a rich interplay of diverse cultures. Combining the new with the familiar, we encourage our people to inspire brilliance. To push boundaries. To pursue excellence and quality at every step.

Unleash Your Spirit and join a global team dedicated to crafting new experiences, from seed to sip.

About the role

As Suntory Global Spirits accelerates its global footprint, we are establishing our own commercial business in the UK. As one of the largest, most sophisticated spirits markets in the world, the UK offer significant potential for our portfolio of premium brands. We're building a world-class team to create a new and exciting business that is rooted in strong foundations, led by our values and long-term commercial ambition.

What makes this a great opportunity?

As Suntory Global Spirits accelerates its global footprint, we are establishing our own commercial business in the UK. As one of the largest, most sophisticated spirits markets in the world, the UK offers significant potential for our portfolio of premium brands. We're building a world-class team to create a new and exciting business that is rooted in strong foundations, led by our values and long-term commercial ambition.

As Senior National Account Manager Luxury Retail & Specialists you will be responsible for leading the growth of our rare, high end and luxury products with a variety of specialist accounts. With substantial experience and unrivalled expertise under your belt, you'll have the chance to make your mark, leading a team and helping us connect the right consumers with our most unique offerings.

Role Responsibilities

• Manage & support key specialist customer relationships
• Manage the P&L for Luxury Retail & Specialists (inc Volume, NSV, GP, Distribution, BI and Opex) with support from On Trade Director
• Responsible for formulating and controlling key business processes such as weekly & monthly performance updates, demand forecasting & annual bottom up planning to build budgets
• Lead a team (5 direct reports) to deliver against our objectives in specialist accounts with the most unique products in our portfolio
• Building clear business plans for investment in secondary space and activation
• Utilising understanding of this channel and its consumers to build our commercial performance without compromising brand equity in this unique channel
• Building positive, mutually beneficial business relationships with customers
• Working with Commercial Marketing, utilise internal and external sales data for your customers to support our strategy and their success
• Own the rolling sales forecast and work with the Commercial Leadership Team and Finance Teams to deliver this monthly
• Liaison with key company stakeholders, including, but not limited to, Finance, Logistics, Culture, Marketing and the leadership team
• Maximize new business opportunities and stay on top of market trends
• Develop and implement monthly reports for Directors
• Work closely with Marketing and other sales channels to ensure the UK commercial strategy compliments the overriding brand strategy
• Identify key areas for improvement in sales process
• Close collaboration with Commercial Marketing to ensure all execution is connected with in outlet amplification

Qualifications

• Extensive sales/commercial experience (7 years+), including working with rare, vintage and luxury spirits within specialist retailers
• Experience working in commercial within FMCG with demonstrable previous involvement of leading On Trade Teams
• Expert relationship builder with a deep network & reputation in London and an understanding of growing meaningful partnerships in high end accounts
• Experience of leading teams with varied account focuses to deliver to a shared vision of success
• Well-developed leadership & coaching with proven team leadership and management experience
• A strong ability to forecast accurately and an attention to detail
• Able to demonstrate analytical skills and utilise category insights to develop compelling, mutually beneficial growth plans
• Entrepreneurship and an eye for new opportunities
• Well-developed written & verbal communication, presentation skills
• Highly developed negotiation and account management skills
• Passion for the drinks industry
• Happy to get hands-on and get involved in all that is going on at Suntory Global Spirits
• Autonomous, with a can-do attitude willing to go above and beyond

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.