Demand Manager - Portfolio Management Office (PMO)

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General

Job Description & Person Specification

Job Title: Project Mobilisation Partner

Key Relationships: Project Managers & Delivery Leads, Group Head of Change, Head of Business Change, Business Stakeholders, Finance.

Job Summary: As Project Mobilisation Partner, you are a steward of the Enterprise Change Portfolio as part of our Enterprise Portfolio Management Office (PMO) team, responsible for ensuring the Value Realisation Framework (our Enterprise Portfolio prioritisation and governance process) is followed.

You will work with stakeholders across the business to help them create a case for change and follow the steps necessary to inform decisions.

Your role includes facilitation of Enterprise change governance forums, establishing the pipeline of change, driving Enterprise capacity management approach and establishing maturity in Enterprise portfolio management approaches.

Key Responsibilities:

• Support, coach and educate the stakeholders / delivery teams in the consistent application of a business case frameworks, processes, procedures and tools (Value Realisation Framework).

• Support the preparation of rationale and robust justification to determine whether investment in a project or programme is (and remains) aligned to Beazley's strategic goals and change appetite.

• Facilitate the review and challenge of business cases and delivery plans, providing feedback through relevant governance forums (e.g. Change Portfolio Group & Change Committee)

• Creates materials for Change Governance forums (Change Portfolio Group & Change Committee), circulates in advance, driving forward relevant actions

• Documents Change Governance Process, maintains Terms of Reference

• Highlights learnings to feed into the improvement of the Change Governance model and related frameworks (VRF, CMF etc)

• Supports Portfolio level budgeting and cost control in context of the Change Funding Model

• Facilitates the end phase stage gate review as key part of Change Management Framework (e.g. Demand, Investigate, Manage, Transfer, Realise)

• Increase visibility of the Change Portfolio within Beazley, input into various communications and updates.

• Drive the development of the annual and quarterly portfolio planning capability, supporting stakeholders to identify their change demand and create the pipeline

• Considers synergies and common needs across the portfolio (e.g. SME capacity/resourcing, Dependencies, support from other change services e.g. Procurement etc)

• Drives the development of the Capacity Management capability, supporting stakeholders to consider their capacity for change, highlighting conflicts between change and business-as-usual, and maintaining view of supply vs. demand in PPM tool.

• Supports the capture (and changes to) internal SME resources within the portfolio assessing the impact and facilitating pragmatic solutions.

• Supports onboarding of teams onto PPM tool (Planview), advocates use as source of truth for change.

Personal Specification:

Skills & Abilities

• Balancing competing needs

• Time Management

• Coaching and educating

• Analysis

• Objective setting

• Data Assimilation

• Feedback

• Business acumen

Knowledge & Experience

• Applications and tools (Office systems, MS Teams, PPM Tools (ideally Planview Adaptive Work), JIRA, Confluence

• Portfolio prioritisation, project pipelines/backlog processes

• Corporate language and communication

• Business operating models, metrics (OKRs, KPIs etc)

• Change delivery methods (MSP, Prince2, SDLC, Scrum, SAFe)

• Programme, Project and Portfolio (P3M) and PMO theories and practice, including maturity models

• Typical financial processes (budgeting, forecasting, actuals, alignment with Financial cycles)

• Service Management (e.g. ITIL)

Aptitude & Disposition

• Attention to detail, but aware of the bigger picture

• Provides candid feedback in a constructive manner

• Takes ownerships of tasks, completes promptly keeping stakeholders updated

• Remains objective

• Team player

• Proactive and uses initiative

• Open, honest, relationship builder

• Open to challenge and debate

• Resilient
• Positive attitude

• Probe and challenge in a professional manner

• Work with passion and compassion, maintaining growth mindset

• Be curious, look beyond

• Practice what you preach, lead by example

Competencies

• Project Prioritisation

• Change Governance

• Business Case

• Resource Management

• Project Control/Monitoring

• Benefits Management

• Risk Management

• Stakeholder Engagement

• Change Control

• Financial Management

• Change Governance

• Portfolio Prioritisation & Planning

• Portfolio Management Frameworks/processes (development/improvement)

• Delivery Frameworks/Project Management good practice & templates

• Tooling

• Data insights / reporting

• Capacity Management

• Alignment with Change Services (Strategy, Procurement, Info Sec, Tech Architecture)