Senior Mental Health Practitioner

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Job overview

Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resource is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support. The Mental Health Urgent Triage Team (MHUT) are a joint partnership between Pennine Care Foundation Trust, NWAS and GMP, in addition to this we are providing Senior Mental Health practitioners to work with NWAS practitioners in a Mental Health joint response car, attending the scene where a caller has been identified as being in Mental Health crisis. You will work from the clinical hub in NWAS and will have training in the use of the EOC software systems.

Main duties of the job

The service will provide urgent triage of service users' mental health needs in the community, as an effective alternative to existing mental health crisis pathways available to emergency services. Service users will be supported to access the right care at the right time by the right professional in the least restrictive way, reducing system pressures across emergency services, emergency departments and health-based places of safety. Working in partnership will further form and strengthen working relationships between partner agencies and staff on the frontline, sharing experiences, education and insight into available local support resources for mutual service users. The postholder will provide clinical expertise and triage at the scene, working closely alongside colleagues across mental health services within Pennine Care.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

• To work in the community attending 999 calls and using clinical expertise to appropriately outcome these in the best interests of the patient and demands of emergency services.
• Substantial experience and confidence in the assessment and appropriate management of risk.
• To work alongside the MHUT as part of the MHJRV service to provide an effective and efficient response to referrals from GMP and NWAS.
• To support service users to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, our locality EDs and S136 suites.
• To provide urgent response to mental health related 999 calls using assessment, formulation and decision making skills to ascertain risk, self defined crisis and next steps.
• To complete mental health assessments following triage for those presenting with acute mental health needs.
• To strengthen working relationships between agencies on the front line providing mutual education and sharing insight into available local resource and support for local services users.
• To provide advice in the management of complex cases for our NWAS and GMP colleagues.
• The postholder must have a sound clinical knowledge and substantial experience of working in a secondary mental health care setting.

Please find attached job description and person specification for a detailed account of the main responsibilities for this role.

Person specification

Education/qualifications

Essential criteria

• Registered Mental Nurse compliant with requirements for NMC registration
• Post graduate diploma, or equivalent experience in acute mental health assessment, risk assessment, multiagency working.
• Evidence of continued CPD in the field of acute mental health, urgent, crisis care.
• Evidence of working with people living with personality disorders.

Desirable criteria

• Evidence of STORM training and our trauma informed care
• Master's degree

Experience

Essential criteria

• Post registration experience at Band 6 or above.
• Post registration experience of working in adult acute mental health services
• Evidence of post registration training / development.
• Effective team working within a multi-agency framework
• Demonstrate experience of problem-solving approaches
• Audit and research practices relevant to clinical area
• Experience of working autonomously with people whom are in mental health crisis and a risk to self and others
• Evidence based and experience of reflective practice
• Experience working in traumatic, challenging, distressing environments where you may encounter barriers to understanding

Desirable criteria

• Experience working in assessment for all ages.
• Experience in management of complaints/ compliments.

Knowledge

Essential criteria

• Aware of national/local policy relevant to Adults and Children.
• A thorough knowledge of risk assessment and crisis intervention.
• Knowledge of medication
• Knowledge of Mental Health Act
• Knowledge of Effective Care Coordination
• Knowledge of the use of diagnostic and assessment tools
• Audit and research methods

Desirable criteria

• Experience of presenting to external stakeholders service development

Skills and Abilities

Essential criteria

• Organisational skills
• Computer literate
• Active listening skills
• Negotiation skills
• Conflict resolution
• Report writing
• Ability to work on own initiative and prioritise work
• Effective communication
• Ability to communicate in a variety of settings
• Analysing data and proposing policy changes

A hints and tips document is attached below for guidance on completing your application form.

Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

What happens after your application has been received?

You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.

What happens if I am offered the position after interview?

The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.

What pre-employment checks will I need to complete?

By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.

If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.

What happens when pre-employment checks are complete?

Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.

Other important information

• We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
• If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
• If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
• Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
• We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.

We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description (PDF, 159.7KB)
• Personal Specification (PDF, 127.0KB)
• Policy Statement on Recruitment of Ex-Offenders (PDF, 117.0KB)
• Applicant Information pack (PDF, 505.6KB)
• Hints and tips for your application (PDF, 128.7KB)