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If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed

Job overview

Applications are invited for the position of a Band 4 Medical Secretary within the busy Radiology Department at the Wrexham Maelor Hospital.

It is essential that applicants hold the relevant qualifications as per the person specifications, previous medical secretarial experience would be desirable as would a high level of audio typing skills and a good telephone manner.

The successful candidate must have a good understanding of MS Office applications including Word, Outlook and Excel.

Main duties of the job

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines whilst producing work to the highest standards.

The post holder must also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in TRAC.

Person specification

Qualifications

Essential criteria

NVQ Business administration L4 or equivalent experience or AMSPAR Level 3 Diploma in Medical administration or equivalent Medical Secretarial experience
RSA/ OCR level 3/ ECDL or equivalent experience

Desirable criteria

Management qualification or working towards.
NVQ 3 Customer Service

Experience

Essential criteria

Experience of coordinating administration activities. Experience of working as a medical secretary Experience of organising workload and people

Desirable criteria

Previous NHS experience

Skills

Essential criteria

Excellent communication skills Advanced typing skills Will work unsupervised Excellent customer service skills Excellent organisational skills Will prioritise own workload Minute taking experience

Knowledge

Essential criteria

Knowledge and ability to use Microsoft office applications Evidence of Continual Personal Development

Desirable criteria

ESR self service (or equivalent experience of application ) Knowledge of Referral to Treatment process (RTT)

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Welsh language skills are desirable

Documents to download

JD Bilingual (PDF, 658.7KB)
PS Bilingual (PDF, 173.0KB)
OH form (PDF, 640.5KB)
Post Outline (PDF, 83.1KB)
Values and Proud to Lead (PDF, 335.6KB)
NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
NHS North Wales - The Right Choice (PDF, 3.6MB)
Welsh Language Matrix (PDF, 134.3KB)
Guidance notes for Applicants v1.2 April 2024-bilingual (PDF, 267.0KB)

Senior Medical Secretary

Senior Medical Secretary

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