Senior Medical Administrator

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The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children's service.
Patent and staff experience is important to us and these are the behaviours we live by:

• Putting patients first
• Aiming to get it right
• Recognising that everybody counts
• Doing everything openly and honestly

'Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

This is a highly diverse, demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven medical secretarial experience, and willingness to undertake further training and qualifications.

Applicants must have a flexible approach to working practices; have excellent touch typing/word processing skills and the ability to work as part of a team. Knowledge of medical terminology is an essential requirement, as is significant secretarial experience in a clinical environment, as defined in the person specification along with excellent verbal and written communication skills.

The successful candidate will be working within a dynamic, highly experienced team. Strong IT literacy will be essential, along with a keen interest in developing new skills and openness to learn and use a variety of bespoke digital systems.

Main duties of the job

This is a highly diverse, demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven medical secretarial experience, and willingness to undertake further training and qualifications.

Applicants must have a flexible approach to working practices; have excellent touch typing/word processing skills and the ability to work as part of a team. Knowledge of medical terminology is an essential requirement, as is significant secretarial experience in a clinical environment, as defined in the person specification along with excellent verbal and written communication skills.

The successful candidate will be working within a dynamic, highly experienced team. Strong IT literacy will be essential, along with a keen interest in developing new skills and openness to learn and use a variety of bespoke digital systems.

Working for our organisation

The successful candidate will be a confident, experienced medical secretary who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. We are situated on the coast with several beautiful beaches and the Broads National Park on the doorstep, and we are within commuting distance of Norwich city centre

Personal and professional development is key within the James Paget University Hospital

Development of self: We will support you in achieving your career goals, through our well-structured supervision and appraisal system. The department actively encourages the utilisation of courses and training opportunities provided and signposted through our Operational Development and Wellbeing Service. Training opportunities range from clinical and non-clinical skills, through to leadership and the development of others.

We're a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged and involved in how services operate.

Detailed job description and main responsibilities

The post-holder will be required to provide a highly efficient medical administrative service to the Anaesthetic Clinical Team and will be required to possess knowledge and understanding of the Trust Access Policy, as they will be responsible for and oversee the admitted pathway and waiting lists for the Department and Division, in accordance with Trust guidelines.

Flexible working may be required in order to meet the needs of the service.

If you are interested in applying for this role, Please see Job Description and Person Specification for further details.

Person specification

Education and Qualifications

Essential criteria

• 4 GCSE's, including Math and English, or equivalent
• Knowledge of medical terminology/AMSPAR qualification

Experience and knowledge

Essential criteria

• Secretarial / PA experience
• Medical terminology
• Knowledge of NHS systems
• Supervising / training junior members of staff

Skills and Competency

Essential criteria

• Ability to solve problems using analytical and judgemental skills
• Ability to work to tight deadlines and maintain concentration is a pressurised work environment
• Ability to work on own intiative, prioritise work and consistently meet deadlines
• Demonstrates good organisational skills
• Ability to handle sensitive information without compromising confidentiality
• Customer care skills including diplomacy and sensitivity.

Behavioural Qualities

Essential criteria

• Maintain calm approach under pressure during stressful situations
• Flexible approach to constantly changing work priorities
• Effective and Professional
• Courteous and Respectful

The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
'Prior consideration will be given to NHS At Risk staff within East of England'

Tier 2 Sponsorship : We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled UK/Right to work candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Please check your account regularly under "My Applications" to view the progress of your applications. If you do not hear from us within 4 weeks, please assume your application has been unsuccessful.

In submitting an application form, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process.

Please note that should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Anaes Med Sec Bnd 4 JD (PDF, 168.4KB)
• Anaes Med Sec Bnd 4 PS (PDF, 144.6KB)
• Hospital Site Map (PDF, 2.7MB)
• Recruitment of Ex-offenders (PDF, 90.9KB)
• Working At The James Paget (PDF, 22.7MB)
• Recruitment Brochure (PDF, 7.7MB)
• Apollo Project (PDF, 12.6MB)