Senior Media Operations Manager

BRAND: Starcom
Job Function: Media Trading
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Overview

As Senior Media Operations Manager, you will have a strong background in media planning, inventory strategy, operations management, vendor relationships, and a keen eye for optimising processes. If you thrive in a dynamic and fast-paced environment, have excellent organisational and communication skills, and are passionate about improving existing and implementing new strategies, we encourage you to apply.

Responsibilities

• Lead and standardize media operations processes across agencies or markets, ensuring efficient campaign execution workflows (trafficking, QA, booking, delivery, reconciliation).
• Manage relationships with trading desks, media buying & delivery teams, and ad ops units, both internal and external, to ensure seamless media operations.
• Design and implement scalable media operations frameworks, overseeing SLAs, KPIs, and performance metrics to optimize media delivery aligned with commercial goals.
• Oversee implementation, onboarding, and best practices for ad tech platforms, ensuring comprehensive tech adoption and managing platform usage governance across business units.
• Collaborate with data and analytics teams to ensure media data accuracy and alignment, enforcing compliance with client contracts, industry standards, and financial audit requirements.
• Manage vendor and partner relationships, acting as the point of contact for media operations and collaborating closely with media strategy, planning, buying, finance, procurement, and legal teams

Qualifications

• Proven experience in media operations or media planning/forecasting roles
• Excellent project management and organisational skills
• Understanding of CTV / Video / Advanced TV / Connected Audio / OOH
• Effective negotiation and vendor management skills

Additional information

Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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