Senior Media Co-ordinator (FTC)

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Senior Media Co-ordinator (FTC)

Department: Technology

Employment Type: Fixed Term Contract

Location: London

Description

We have an exciting opportunity for a Senior Media Co-ordinator to join the Tech & Ops team on a FTC until the end of March 2026.

As an ambitious broadcaster UKTV is pushing the boundaries of the traditional outsourced media management and bringing in-house the responsibility of looking after our own content. Starting small, we are looking for an experienced Senior Media Co-ordinator, ideally with some cloud experience, to help us ingest, check, and manage our inventory of content. The Senior Media Co-ordinator, along with the media team, will ensure our contents' secure and timely onward delivery to our third-party service providers, such as playout, access services or VOD partners.

Hybrid-Working

At UKTV, we are working in a hybrid environment with a mixture of home and office working. Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships, encourages our culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance. You'll agree with your manager the split of time you spend in the office or at home based on the role that you do, how often you come together as a team and your personal preference.

Diversity & Inclusion Commitment

At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen, and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind.

What we would like you to bring to the role....key experience, knowledge, skills & personal qualities

• Previous experience in a similar role either within a broadcaster or media supplier (media delivery, post production, playout etc.)
• Understanding of Cloud technologies is desirable, although training can be given to the right candidate.
• Ideally have working knowledge or experience of Mediagenix What's On, at least detailed experience of an asset/media management platform.
• Good knowledge of Excel
• Demonstrable knowledge of video and audio file formats and codecs
• Demonstrable understanding of Access Service files, including subtitles and audio description
• Be able to check metadata in xml format, for high level troubleshooting.
• Ability to interpret automated QC reports to identify problems, and to provide a fix or be able to articulate either the problem succinctly or recommend a fix to supplier.
• To be able to Quality Check content and classify it according to the ITU-R 5-Point Quality Grading Scale.
• Experience in delivering and packaging content out to third parties, and understand the various distribution methods such as file acceleration, FTP and Cloud technologies.

Who you are:

• Reliable - consistently available to support your team
• Collaborative - working with others to deliver business goals
• Flexible - ability to manage increased demands of growing output, managing change and individual needs within the team
• Responsible - able to lead a team with confidence and be a focal point for others to approach when in need
• A can do attitude - bring positivity and solutions to help resolve problems and improve how the team works

What you will get to work on....key outputs and responsibilities of the role

• To co-ordinate UKTV's media management workflow from inbound supply to through to delivery to third parties.
• To keep track of content and always know where it is or at what stage of production.
• To operate UKTV's content platform, including What's On, Freeway, or any other system/software required.
• To ensure incoming media passes through the ingest workflow, and any rejects are managed with the supplier or internal support team.
• To Quality Check to broadcast standard a selection of content and validate any auto QC failures.
• To either remedy or reject any incoming media if it does not meet specification.
• To maintain and manage archive, including housekeeping, purging or fixing where required, and dealing with enquires from the business about the status of media assets.
• To ensure all content is viewable within portal.
• To ensure the delivery mechanism to third parties (such as creative, playout or VOD platforms) are working, and those parties can access the content as per permissions.
• To be the first point of contact for internal teams and external partners, and escalate any issues where required.
• To be able to advise internal stakeholders of any ongoing issues and to provide expert advise where required.
• To develop, document and constantly review standard operating procedures for the team, including training guides, disaster recovery procedures and contact lists.
• To ensure that all material is processed accurately and delivered by the deadline required.
• To provide reports of platform activity, failure rates and reliability as prescribed by the business.
• To maintain the content security standards required by the business and report any breaches immediately to line manager or Infosec manager.
• Such other related duties as the management may from time to time reasonably require.

In this role you will get to:

• Lead a team that is output based in a high demand growth area of the business
• Help drive improvements to the content management tools
• Be a key point of contact for all media management requirements both internal and external
• Support the management of third party providers
• Support projects where required
• Learn about new technologies in support of our growth plans
• Work closely with with other areas of the business to deliver goals