Senior Marketplace Analyst

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Overview

We're Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

This is a meaningful role that will lead and drive the planning, prioritisation, reporting & insight of our Marketplace business. The Senior Analyst for our Marketplace will collaborate closely with others to provide accessible data for decision-making and identify growth opportunities.

What's the job?

• Interpret, produce, and share actionable and relevant insights to advise and drive our Marketplace strategy.
• Produce content and insight for key Group Marketplace forums.
• Define reporting requirements vital to support the Group and Marketplace teams.
• Support Group & Banner teams to self-serve using existing reporting and analysis.
• Work collaboratively with Group & Banner teams to evolve the reporting roadmap for Marketplace analytics.
• Collate, plan, and prioritise Marketplace reporting in conjunction with the Digital BI team.
• Partner with the Group and Banner Marketplace teams to identify consistent metrics and benchmarks to measure performance.
• Work closely with the Group Product Team to understand upcoming changes and development.
• Own the sharing of learnings, insights, and best practices across Group & Banner teams.
• Develop and evolve processes and look for opportunities to improve.
• Apply industry knowledge and benchmarks to interpret data and provide recommendations.
• Be a champion of Marketplace & Analytics. Embed data analytics and detailed experimentation methods in our product development.
• Work with the wider Analytics and Performance team to develop, and support, more junior members of the team.
• Work collaboratively with the wider Analytics and Performance team.

What you'll bring

• Extensive experience of working in an analytics-focused role; across e-commerce or trading.
• Good understanding of key metrics and KPIs frequently used in e-commerce and Marketplaces
• Experience in delivering analysis and insight passionate about growth & improvement.
• Strong attention to detail, stakeholder engagement, and ability to work collaboratively across multiple teams at any one time.
• Adept at using digital analytics tools such as Google Analytics (or equivalent).
• Knowledge and experience of using visualisation tools (Power BI/Tableau)
• Intermediate SQL ability with experience of using Google BigQuery to query large datasets
• Proven presentation and storytelling skills with the ability to adjust key messages to different audiences.
• Proactive nature, independent, experience of being a self-starter, and operating with autonomy.

Beneficial Skills & Experience:

• Experience working in a Marketplace team, or a Marketplace-specific role.
• Knowledge of Tag Management Systems (Tealium iQ or GTM).

Be Customer Focused - constantly improving our customers' experience

• I listen to my customers
• I use available data to help make decisions

Be Human - acting with humanity and care

• I do the right thing
• I am respectful

Be Curious - thrive on learning, thinking beyond the obvious

• I build and share new ideas
• I try new things and share my learnings

Be Agile - working with trust, pace and agility

• I have courage to be creative
• Done is better than perfect, I aim for 80/20

Be Inclusive - acting inclusively in diverse teams to work together

• I embrace allyship
• I have self-awareness and a desire to learn

Be Accountable - championing the plan to deliver results and growth

• I own my actions
• I understand the Kingfisher plan and how it relates to my role

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination. We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible

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