Senior Manager, Travel & Logistics

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: London (4 days in office and 1 work from home)

Reporting To: Director, Travel and Logistics

Contract Term: Full time, permanent

About LIV Golf

The LIV Golf League is the world's only global golf league featuring 13 teams, a 14-tournament schedule, and many of the world's best golfers. Launched in 2022, the League was designed to expand the sport on a global level and create new value within the golfing ecosystem while enhancing the game's societal impact. A landmark investment by LIV Golf also launched The International Series, a set of 10 enhanced events sanctioned by the Asian Tour, with elevated prize funds in world-class destinations, offering a pathway for leading professional and amateur golfers from around the world into the LIV Golf League. Hall of Fame golfer and renowned businessman, Greg Norman, is the League's first and founding CEO and Commissioner. Only two years into operations and with tournaments across North and Latin Americas, Asia, Australia, the Middle East and Europe, LIV Golf remains committed to developing the sport at every level and exposing more people to the positive virtues of the game through its unique blend of intense competition and entertainment.

History

LIV Golf launched in 2022 as an eight-event 'Invitational Series.' 2023 saw the inaugural LIV Golf League host 14 events around the world, from Adelaide to Chicago, Andalucía to Singapore, as well as launch the game's first Team franchises, captained by some of golf's most decorated superstars.

The format, respecting the history and traditions of the game, has been optimized for modern day sports fans; 3-days, 54 holes, no cut, shotgun start, offering a faster pace-of play to drive engaging storylines and offer an immersive fan experience.

The events, each wholly owned and operated by LIV Golf and broadcast around the world to over 300million homes, deliver a family-friendly environment, festival-style atmosphere, evening concert entertainment and world-class competition; a combination that is unique to the world of golf.

In 2024, LIV Golf will further expand the reach of the League, splitting the schedule between some of the most iconic venues across Asia, Europe and the Middle East with decorated venues in the US. The full player pathway, created in partnership with the Asian Tour, also launches, with the game's first ever player Promotion and Relegation, and Player Transfer Window, as the holistic integration of LIV Golf is fully delivered.

Away from the entertainment on the course, LIV Golf is dedicated to enhancing the wellbeing of the communities it visits through its ground-breaking social impact and sustainability strategy, 'Potential, Unleashed', reflecting the league's commitment to giving back and improving the world through golf.

Role Objective

• Manager, Travel and Logistics is responsible for overseeing the successful operations of lodging procurement, reservations and facilitating booking for all groups that are involved with LIV Golf League in addition to supporting the event team on the execution of global events

Responsibilities

• Coordinates and ensures that travel to LIV Golf tournaments globally is executed on schedule and budget with the highest levels of quality and compliance; sets goals and objectives for the division that are in alignment with organisational goals.

• Assist with onboarding new hires and host educational presentations which relate to travel policy and preferred standards

• Provides oversight and management of the Travel Management Company (TMC): ensures staff resources are allocated appropriately, systems are in check, staff receives appropriate support, ensures duty of care, and that division activities are carried out consistently for the league to tournaments.

• Track drop dates to avoid penalties and charges associated with unused room blocks

• Payment process; set up with each hotel payment process, Master Account vs. IPO. Issue payment links to external partners, as necessary

• Fulfil with other department hotel needs i.e. childcare, board rooms, conference space, room drops, breakfast, etc

• Drive compliance towards online booking, advance ticket purchasing, lowest logical airfare and the use of preferred suppliers

• Collaborate and develop strong working relationships with Travel Management Company (TMC), Airlines and Hotels to provide best-in-class service

• Compile all travel and logistics information in travel packages for LIV Golf league travellers and input them into centralized communication platforms. Maintain and update information in and out of each program.

• Support transportation plans at all events and coordinate with local providers for maximum effectiveness to ensure flawless execution of the program

• Work with the Event Experiences team to deliver an elevated travel experience and special touches for all stakeholders

Experience

• Knowledge of Sabre, Amadeus or other GDS distribution system preferred
• Experience with project management software such as Monday.com or Asana preferred
• Superior written, verbal and organisational skills required
• Excellent computer skills, Microsoft Excel, Google Docs etc
• High level of detail in a fast-paced environment
• Adapt problem solver and multi-tasker
• Global travel required

LIV Golf Investments is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees. We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships. LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.