Senior Manager, SAP Change & Learning Lead

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Job description

Connect to your Industry

We are looking for talented Senior Managers with experience working with either private sector companies or in the public sector to join our growing SAP Change Management team.

The role will involve leading the Change Management work stream of SAP (including S/4HANA) technology programmes with day-to-day responsibility for completion to quality of client deliverables as well as supporting sales activities for high-profile bids in our target accounts. Working with a range of clients will also provide you with the opportunity to continue developing your senior relationships with industry leaders and grow your leadership skills.

You will also play an important role in supporting practice development activities such as: developing aspects of the SAP+ Change Management capability toolkit, contributing to thought leadership; supporting the management of our business; building our core teams change capabilities and upskilling the wider community and other talent initiatives in a growing function.

You will work alongside Directors and Partners who will provide you with two unique opportunities - firstly, the opportunity to be involved in the influencing and shaping of the strategic development of our team, and secondly the opportunity to learn from the best in our business.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As an SAP Change and Learning Lead, your role will involve:

• Developing change strategies to inform the direction and purpose of change planning together with defining and delivering the strategy to ensure the changes can be sustained
• Creating and implementing change plans and interventions that maximise employee adoption and usage whilst minimising resistance in partnership with other programme leads
• Creating actionable deliverables across the key organisational change management interventions: (1) leadership alignment and visioning, (2) change impact assessment, (3) communications, (4) people readiness, (5) stakeholder engagement, (6) change network and (7) end user training
• Designing a way to measure the success of the changes considering speed of adoption, ultimate utilisation and proficiency of the impacted community
• Acting as a bridge between internal technical teams and client business representatives to ensure change success
• Supporting wider project teams in integrating change management activities into their project plans
• Ensuring the successful delivery of a range of transformative initiatives, and helping clients adapt to significant changes to their working practice and process
• Enabling and ensuring that projects (change initiatives) meet objectives on time and to budget by increasing employee usage and adoption of the new ways of working
• Leading, managing and delivering the people side of change (e.g. business process changes, systems and technology, job roles and organisation structures) as part of digital transformation programmes
• Coaching and providing direct support to senior leaders, executives and key client groups (managers / supervisors) in helping them fulfil the role of "Change Sponsor" as they support their teams through transitions
• Building teams and proactively mentor junior members of the offering
• Keeping abreast of new techniques, technologies and industry trends in relation to Change Management and ensuring that insight flows into our core SAP+ Change Management Offering
• Acting as a key part of the business development process by leading the Change Management collateral in SAP proposals

Connect to your skills and professional experience

To be successful in this role you are required to demonstrate:

Essentials

• Deep Technology programme Change Management experience across multiple frameworks and tools
• Strong working knowledge of SAP is essential, either as part of an operational or consulting role, ideally in a leadership position
• Strong understanding of leading edge organisation development, change theories and methods, with demonstrable experience of practical and successful application of these within a complex matrix environment
• Proven understanding of how people go through change and the change process
• Strong experience in leading, planning, designing, delivering and evaluating business transformation and change programmes in line with senior stakeholder expectations
• Proven experience building and maintaining strong client relationships, establishing credibility with and instilling confidence in our clients
• Excellent communication and influencing skills, with the ability to engage with a range of partners and stakeholders to move towards a common goal and clearly articulate messages to a range of audiences with differing levels of understanding
• Confident to challenge the status quo to positive outcome using innovative methods and approaches
• Experience in leading the creation of discussion decks and proposals, and participating in pre-sales and sales meetings
• Experience in planning and managing programmes to time and to budget in support of the overall programme plan
• Exceptional people skills with the ability to effectively communicate and influence those around you
• Self-motivated, with the ability to work independently and as part of a team
• Ability to coach and mentor clients, own team members and other stakeholders (internal and external at all levels)
• Managing / working in diverse teams within an inclusive team culture where people are recognised for their contribution

Desirable Skills and Experience

• A sound and active knowledge of the Prosci® approach to change including the ADKAR® model would be advantageous
• Professional Change Management (or equivalent) qualifications would be beneficial
• Evidence of continued professional development and expert knowledge (for aspects of your field) would be advantageous

Connect to your business - Consulting

Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Consulting

Our hybrid working policy

You'll be based in one of our UK offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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