Senior Manager, Salesforce Technical Architect

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Job description

Connect to your Industry

Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society.

We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future?

As a Senior Manager - Technical Architect within Deloitte Digital, you will combine your extensive real-world implementation experience and your deep Salesforce technical knowledge with teamwork, leadership and client delivery skills to bring the best out of our people and enable us to solve our clients most complex business challenges.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. In this role, y ou'll work with outstanding digital talent across disciplines to imagine, deliver and run forward-thinking, business focussed and experience-driven solutions for iconic brands. You'll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture.

As a Senior Manager, you will:

• Lead workstreams on large-scale programmes, acting as a Technical Leader for other technical team members as part of a project or client engagement, including managing expectations, quality, task distribution and being accountable for all technical outputs on the engagement
• Lead workshops to understand and document client needs from a Salesforce and wider connecting enterprise architecture perspective, leveraging knowledge of new and upcoming features available in the ecosystem, as well as limitations, risks and considerations, to support business and technical decision making
• Lead the development and physical design of solutions, guide the development team, and oversee required activities to ensure the system's architectural integrity
• Translate and communicate technical requirements and solutions to the business using story-based narratives; clearly present strategies, options and recommendations to executive level stakeholders
• Manage key client stakeholders, acting as the main point of contact for Salesforce technical solutions and offering a strategic view of the wider technology landscape and emerging trends, sharing insight with clients on how they can adapt new technologies and patterns to transform their organisations and deliver exceptional value to their customers
• Independently lead pre-sales activities, shaping our end-to-end proposition and translating clients' high level business goals into innovative architectural solutions with an awareness of the commercials; documenting and presenting these solutions to both technical and non-technical internal and client audiences
• Mentor and coach more junior technical talent, as well as defining and driving the continuous improvement of industry-differentiating architectural standards, approaches, frameworks and tools
• Build a broad internal and external network, advocating for technology and engineering practices both within and outside the firm

Connect to your skills and professional experience

The following experience is essential:

• Significant technical experience as a Technical Lead and Architect, with experience of hands-on development of custom code solutions on Salesforce using Apex, Visualforce, Aura and LWC with an applied understanding of development standards and optimisation techniques.
• Deep architectural understanding and experience in:
  • Integration approaches, patterns and standards used in the Salesforce landscape such as event-based, ETL, ESB, point-to-point, REST, SOAP and Canvas
  • Security and privacy such as SSO, user provisioning and management, OAuth flows, encryption of data at REST
  • Wider technology landscape within large scale, global organisations (this could be industry specific)
  • Event driven architectures both on the Salesforce platform and in the wider tech landscape such as Kafka
  • Relational database theories and design concepts, including performance, security and data migration considerations
  • Analytics capabilities, MI and BI including enabling technologies on the Salesforce platform and other common applications within a large scale, global enterprise technology landscape.
• Experience in SDLC, DevOps and DevSecOps patterns and enterprise tools, as well as knowledge of what the widely recognised software engineering best practices are and how they can be applied in the context of a Salesforce solution (including CI/CD, Trunk based development and feature toggles)
• Experience working on projects executed using an Agile delivery framework including typical variations; knowledge of alternative project delivery methods
• Hold relevant Salesforce certifications including Application Architect and System Architect with aspirations to achieve Certified Technical Architect in 1-2 years.

The successful applicant will also be:

• Confident and articulate in your communication style, with excellent presentation, verbal and written communication skills that you can flex accordingly to help others - whether that be technical, non-technical, colleagues or clients - understand and implement the solutions that you and your team design
• A brilliant listener, building rapport and developing trusted relationships with a diverse set of senior client technical stakeholders including technology leadership
• Comfortable creating high quality, clear, comprehensive, useful technical documentation to facilitate design consensus, direct build efforts, reach key decisions and record system solutions

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Customer

Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."

-Dan

"I get to work on projects that help clients in a sector I feel truly passionate about."

- Rhiannon

Our hybrid working policy

You'll be based in Belfast, London or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers