Head of Resort Safety

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Head of Resort Safety

Department: Resort Safety

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About The Job

We're looking for a Head of Resort Safety to join our team at our Bognor resort!

Responsible for the safety and security of all our Guests and Team Members within the Butlin's resort and leading a team to manage a 24/7 operation.

Always focused on giving our guests an amazing experience every time, we are looking for someone who is able to role model and coach effective problem resolution to the highest level and who is able to diffuse conflict situations in a professional and effective manner.

Implementing safety protocols, risk assessments, and coordinating emergency response plans as well as conducting drills and exercises to test effectiveness of these plans is all part of the role.

Strong communicating skills will be required to collaborate and liaise with external agencies, local law enforcement, fire departments, and other authorities to ensure effective coordination during any emergency situations.

Ensuring that all legal & safety requirements are adhered to in the scheduling of team and external agency rostering and supporting the effective delivery and operation of licenced venues, cash handling/transportation and ratios of guests and team must be met, as well as the ability to manage budgets, including payroll and inventory.

Managing a successful team, a passion for leading by example and inspiring others to deliver experiences that truly delight our guests is non-negotiable and you'll thrive from ensuring your team's fulfilment at work. Regular 121s and PDP discussions will not only support team development and therefore careers with Butlin's but will also hold the team accountable for their objectives.

As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for a passionate leader with exceptional knowledge and solid experience in security procedures and protocols. As well as techniques for de-escalating conflicts, managing difficult situations, and resolving disputes calmly and professionally.

You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise.

An understanding of relevant laws and regulations related to the security industry, including the rights and responsibilities of security team members.

You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo.