Senior Manager, Reconciliations

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Company Description

Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you'll have an opportunity to shape the payments experience globally. Being part of Visa, the world's leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team - we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

This role is part of the VPL Operations team and reports into the Director, Reconciliations. The Reconciliations team manages the reconciliation and resolution of breaks for over 300 physical bank accounts / 2000 internal virtual accounts on a daily basis to ensure control and accurate safeguarding of Client funds.

What we expect of you, day to day.

• Lead a team to provide excellence in reconciliations, ensuring all accounts are reconciled daily, breaks understood, and actions taken to resolve.
• Drive a client focused mindset across the team and manage unapplied and overdue debits to mitigate negative impact
• Empower the team to consistently eliminate waste, create efficiency in processes and motivate drive for constant improvement
• Develop and execute a reconciliation strategy for VPL, to align with business requirements, address regulatory safeguarding requirements and implement change programmes as required
• Work with Client and Network Partner facing teams to ensure reconciliation can add value and support onboarding of new clients and routes, actively participating in cross functional workshops and delivery projects
• Lead implementation of new reconciliation tool, working with Treasury/Technology/Product teams across the Visa estate, eliminating inefficiencies and allowing the team to focus on value-add
• Collaborate with Compliance, Payment Ops and Treasury to ensure VPL is in line with safeguarding regulations, including development, ownership and daily monitoring of the VPL internal reconciliation
• Take full responsibility and accountability for the security and reliability of the reconciliation operations, developing and consistently testing controls to ensure best in class. Drive a controls mindset across the team, focused on closing control gaps and mitigating operational and financial risks
• Lead a team, providing guidance, development plans, regular 1:1s and succession planning across the team
• Develop excellent collaborative working relationships across all VPL teams

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor's degree in Finance, Accountancy or Business Technical/Professional Qualifications
• Qualified / Part qualified accountant (ACA/ACCA/CIMA)
• A minimum of 3+ years of experience leading a reconciliations team
• Experience in leading the implementation of a new reconciliation system
• Experience in driving change and process improvement
• Advanced level in Excel and MS Office suite
• Experience in defining and implementing controls
• An understanding of and experience in managing safeguarding regulations in payments
• Excellent communication skills, both written and oral
• An eye for detail with particular emphasis on ensuring all records are accurately kept and reconciled
• Ability to work quickly and efficiently to tight deadlines in a highly pressured environment
• Ability to manage own workload and conflicting priorities including stakeholder management
• Excellent collaborator and people leader

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.