Senior Manager, Measurement and Operations Lead, Social Impact Team, Growth

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Job description

Connect to your Industry

The newly formed Social Impact team brings together colleagues across Responsible Business, GPS Social Value and the people engagement and partnership elements of our World Climate agenda to drive a new social impact agenda at Deloitte. One that's more coordinated and joined up. One that reflects the needs of our people, our clients and our society. One that makes a difference and is at the heart of everything we do.

This role manages the management information, reporting and operations for the newly formed Social Impact team.

It is important that we can articulate the impact of our work to help tell our story, drive improvements and evidence the difference we are making to the societies in which we work.

This role has been established to tell a more holistic story of our impact across the areas of responsible business, social value, World climate and our client work. It requires an analytical individual with a strong understanding of data and a pragmatic approach to measurement.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

• Ownership of the firm's strategy for impact reporting. Development of a joined up approach and strategy for social impact reporting across the firm, aligned to the priorities and direction of travel from both European and Global colleagues
• Ownership of the team's year end data reporting requirements (input into Annual Review, Global reporting, assurance processes and external data frameworks)
• Feeding into the firm's approach to CSRD
• Supporting with the development and maintenance of the governance structures related to social impact
• Working with team members across the social impact team to utilize insights and intelligence to continuously improve our impact in society and differentiate ourselves in the market (including using trends and client feedback)
• Overall oversight and management of our supporting software and technology (volunteer hub, power BI dashboards)
• Drive UK data collection for the societal elements of CSRD
• Support in managing the firm's social impact budget
• Providing relevant info and data to the UK World Climate impact reporting team
• Exploring the opportunity and requirements around a CRM management system to provide oversight to all of our relationships
• Deliver required impact reporting required by NSE to support UK led Beyond Value Chain Mitigation (BVCM) and Internal Value Chain Mitigation (IVCM) projects
• Development of a coordinated approach for feeding into RFPs
• Ownership of Social Value Management Information (MI) and reporting, including:
• Producing regular MI packs for GPS and all sectors within GPS and the SV team
• Supporting GPS sector teams with relevant insights and intelligence to develop client conversations and relationships
• Strategic oversight of delivery tracking, including:
• Maintaining our SV Delivery Power BI dashboard to ensure accuracy and integrity of the data
• Maintaining relationships with external providers in the market including SVP, SVUK, and Thrive working towards a long term impact measurement solution
• Leading on our evaluation strategy and management, including potential selection and eventual management of an external social impact assessment organisation and impact/KPI measurement and reporting
• Maintaining relationships with internal stakeholders, including NSE & Global impact and evaluation team, GPS leadership, Public Sector Bid Team and Responsible Business to share MI, align efforts and manage a diverse team within an inclusive team culture where people are recognised for their contribution, including taking line manager responsibility for two roles

Connect to your skills and professional experience

Are you passionate about making an impact on the world? Able to inspire others with your enthusiasm? Committed to the difference we can make to the world through our social impact activity with clients?

The successful candidate will have:

• Analytical thinker with measurement and reporting knowledge or experience, ideally in the ESG space
• Advanced excel skills and experience working with large data sets.
• Excellent attention to detail.
• Combination of strategic thinker and data driven who is comfortable working independently
• Experience of working with and influencing senior stakeholders (both internal and external)
• Experienced team leader
• Ability to work under pressure and to tight deadlines ,
• Collaborative and strong team player
• Excellent communication and presentation skills,
• Ability to prioritise and self-manage
• Understanding of the Firm and our Responsible Business/Purpose activities

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us.

Connect with your colleagues

"Deloitte's a large, complex and fast-paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." -Lisa, Enabling Functions

Our hybrid working policy

You'll be based in one of our regional offices with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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