Senior Manager, Global Key Account Management

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Job Description

At APL Logistics, we're a company that focuses on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone - including you. What's our secret? Never thinking in terms of 'I' and 'You'. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.

Right now, we're looking for a new colleague to join our Global Key Accounts Team in the position of Senior Manager, Global Key Account Management.

Responsibilities

Main Responsibilities:

• Serve as Team Lead and senior resource for Regional Key Account Managers, managing and coaching them to drive positively impact win ratios/new business development.
• Provide accessible daily leadership to handle escalations, coaching, internal review sessions and external customer meetings for the team that you lead.
• Drive best practice and innovation, educating broader Global Account teams about regional capabilities.
• Develop compelling customer stories, connect customer needs to existing capabilities, and engage SMEs for future solutions.
• Act as a strategic advisor and escalation within the Regional customer engagements.
• Create and drive the Regional roadmap, contributing to the broader Global Account Plans, and support direct reports in developing regional roadmaps.
• Foster regional relationships at multiple levels within both customer and APLL organizations.
• Support new business pursuits, product development, and expansion of APLL's customer base, in partnership with business development colleagues.
• Facilitate network connectivity between customer and peer group that they would be well served to engage with

Qualifications

What we are looking for:

• Bachelor's degree; MBA preferred or equivalent work experience.
• 15+ years of work experience within the transportation and logistics industry and strong background within international purchase order management
• Background in Global Account Management
• Customer driven; action-oriented
• Creative ability to develop sales strategies and solutions; presenting innovative solutions to customers
• Strong interpersonal skills
• Strong verbal and written communication and presentation skills
• Strong leadership skills in managing cross functional teams to meet objectives

What we offer:

• Participation in our global Cash Bonus Plan
• Health Cover
• Eligibility to join company pensions scheme after probation
• Annual contribution towards Health and Fitness
• Flexible working times & a hybrid work model
• Regular trainings and excellent development opportunities within APL Logistics globally
• Working in an open team with a supportive working atmosphere
• Office located in the Olympic Park in the heart of Stratford