Senior Manager - FS Ops (INS)

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Job description

In order to support the growth of our capabilities within the CO&I FS Operations team, we are currently looking to recruit Senior Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

Description of Role

You will be playing a crucial role in helping to drive growth in the Insurance, Wealth, Pensions and Retail Investments sector by:

• Working closely with the Insurance, Wealth, Pensions and Retail Investments leadership team to drive growth in the consulting practice, you will be responsible for the delivery of consulting assignments and managed services to a range of firms, predominantly Insurers, Wealth Managers, Life and Pensions companies, platform businesses, IFA Networks and firms that provide support and outsource services to the Wealth Management industry.
• Leading & delivering consulting engagements for Insurance, Wealth, Pensions and Retail Investment clients, as well as supporting the wider Insurance, Wealth, Pensions and Retail Investments Consulting team.
• Being responsible for identifying opportunities and developing relationships with clients. You will leverage and develop your own network as well as developing relationships with clients to understand their issues and, from that, develop solutions and add value.
• Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

This team is a priority growth area for KPMG with significant investment plans and big growth ambitions. Joining us offers the opportunity to work with Insurance, Wealth, Pensions & Retain Investments sector clients on exciting, high profile and leading-edge engagements with the potential to:

• Rapidly develop your career by becoming part of a growing team:
• Accelerate your personal development through varied and exciting client opportunities coupled with focused learning & development with a world class brand; and
• Develop yourself as a consultant, manager and leader

Role Dimensions

Leadership & Management:

As a senior manager, the incumbent will be actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

Stakeholder Interaction & challenges:

Our team is at the heart of supporting our clients in shaping, planning and delivering critical business change.

The team focuses on transforming the performance of organisations helping them focus on the customer to drive growth, implementing an operating model that is efficient and delivering technology to underpin the scalable growth our clients are demanding.

Our clients are experiencing significant disruption. The rapid adoption of new digital technologies, the emergence of non-traditional competitors and more stringent regulations mean that today's Insurance, wealth, pensions & retail investments customers are more empowered, demanding and price conscious.

Impact, Risk, Accountability & Governance:

Our senior managers operate in the Customer and Operations FS Ops service line within Advisory specifically aligned to Insurance, Wealth, Pensions & Retail Investments

Job Description

The Insurance, Wealth, Pensions and Retail Investments industry is facing unprecedented levels of change - acceleration of technology and digital transformation, M&A activity to build new capabilities, spotlight on ESG and complexity of the regulatory landscape - resulting in our clients embarking on enterprise transformation initiatives that revolutionise client experience, address regulatory pressures, optimise costs, and capture more assets and market share.

We are keen to recruit talented people that have the energy and drive to succeed in this dynamic environment and who have a passion for delivering excellent service and building strong relationships. The team works in an agile and flexible manner, with plenty of opportunities to contribute to the growth of the practice, develop new skillsets and progress your career.

Using your experience and knowledge, you will be delivering complex streams of work within transformation programmes, setting up the engagement, scoping the work, planning the work and briefing and leading a team of consultants.

Main duties & responsibilities

• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.
• Solution development, showing a clear ability to enhance existing solutions, and develop new ones, with specific emphasis on Transformation Leadership and Operational Excellence.
• Strong bid management experience including presenting or pitching to clients to win new business
• People management, building a team of consultants with the right mix of grades, competencies and experience to support client opportunities and projected growth.

The Person

Essential experience

You will have a proven track record of managing large scale transformation programmes with multi-disciplined teams within the Insurance, Wealth, Pensions and Retail Investment industry and will have experience in offering strategic advice around areas of change including; digital transformation, regulatory change, re-platforming, client experience augmentation, organisational re-design, target operating model design and programme delivery.

Ideally, you will have experience in operating in complex global organisations and interfacing with multiple stakeholders with sometimes differing objectives.

You will have a proven track record in order to support the development of the KPMG Insurance, Wealth, Pensions and Retail Investments Consulting practice, building our capability and propositions and leading on key alliance relationships

You will work closely with the Insurance and Asset Management Sector teams and all FS Consulting Partners, ensuring that the team optimises the ability to help clients and identifies opportunities for KPMG.

You will be managing relationships with senior clients and will be responsible for growing and commercialising your c-suite and 'heads of' relationships across the industry.

You will drive the development of our brand and presence in the market, increasing our share of the market and achieving market leading status for KPMG.

You will have experience in developing, mentoring and supporting junior staff and teams. You will take a lead role in developing consulting skills amongst team members who have been hired for their industry experience who have limited consulting experience. Experience working in the Insurance sector (preferably General Insurance and Commercial specialty) is essential.

Strongly encourage prior experience in consulting or leading complex business transformation programmes in the capacity of Project/Programme Manager applying relevant methods including; Lean, Agile, operating model design, change management, technology and/or digital change.

In-depth understanding of the key industry, market and regulatory drivers shaping the Insurance/FS industry and an ability to articulate these by way of client opportunities.

The ability to present to C-Level decision makers is preferable.

Experience of managing and mentoring staff and helping with their personal and professional development.

KPMG Overview

KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients' and communities' biggest problems. We've been doing this for more than 150 years.

We aim to be universally recognised as a place for great people to do their best work. A firm known for our collaborative and inclusive culture, using technology to empower and equip our people to deliver outstanding work with real flexibility - through inspiring workspaces, innovative ways to collaborate and hybrid ways of working.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our mission is simple: To support the UK in a connected world. It guides everything we do, underpinned by our values: Courage, Integrity, Excellence, Together and For Better.

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