Senior Manager, Financial Services (Banking), Programme Leadership, Major Programmes, Human Capital Consulting

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Job description

Connect to your Industry

Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges?

Do you get excited about working with a diverse and global team of experts and experienced professionals?

Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff?

If so, Deloitte's Major Programmes practice could be the place for you!

Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes.

Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget.

Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.

Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose-led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success.

Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.

You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders.

Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance.

Your role

• Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes
• Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership
• Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams
• Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes
• Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams
• Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing
• Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders

Connect to your skills and professional experience

You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts.

You should have strong experience in most of the following:

• Leading components of large-scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change
• Experience in delivering at least one of the following types of programmes: (1) Technology Transformation (including Digital and Cloud), (2) Organisation Transformation, (3) Regulation, (4) Mergers and Acquisitions, (5) Post Merger Integration
• Programme strategy; definition and planning, delivery strategy, business case development; mergers and acquisitions
• Portfolio design; alignment of programmes with business strategy; frameworks to shape and manage delivery through the cycle
• Programme set-up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes
• Programme delivery; project and programme management, programme controls/assurance, risk management, and operational readiness
• Programme recovery; executive level engagement, recovery planning, and experience reshaping programmes
• Commercial and contract management, and strong understanding of engagement risk, either in a professional services environment or as a customer of a professional services partner
• Demonstrated record of building long standing, trust-based relationships with clients, and identifying opportunities to sell and deliver complex organisation transformation
• Experience leading development of client propositions, and a track record of winning work in the market, and including leading the structuring of teams and commercials, and mobilising new engagements
• Extensive industry knowledge and trends, and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group
• Experience of contributing to thought leadership, points of view, publications and business strategy
• Highly experienced stakeholder management and influencing skills, and relationship building at all levels including the C-suite
• Excellent communication and presentation skills across all levels of an organisation including senior management
• Demonstrated history of inclusive leadership and managing and coaching diverse teams. Role-modelling collaborative working and teaming

Connect to your business - Consulting

Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors."

-Sophia, Consulting

Our hybrid working policy

You'll be based in one of our UK offices, with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, you'll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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