Senior Manager Commercial Enablement

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Overview

Position Summary:

We are Atlas Air Worldwide. Strong the world over, we are a global leader in outsourced aviation providing cargo, charter, leasing, and passenger operations. Operating as Atlas Air, Titan Aviation Holdings, and Polar Air Cargo-we move the world forward, bringing over 30 years of expertise to our industries. Join us at this exciting time as we embark upon a transformation of our business capabilities.

In this role you will be responsible for the overall strategy, development, and delivery of core commercial data & analytics, systems/technologies, and commercial planning to ensure Atlas Air is equipped with the right tools, enablers, and insights to deliver commercial objectives. You will play a leading role in the Commercial divisions' digital transformation by delivering commercial enablement that drives competitive advantage.

The candidate will be responsible for, amongst other things, analytics, data visualization & executive reporting, Salesforce / CRM, commercial systems, sales program management systems, data management, and global sales planning. This is a complex, high impact role which requires a unique blend of high commercial acumen and deep technical skills. We are seeking a self-starter who can recognize the power of data, technology, and planning to drive commercial success.

Values and Behavioral Standards:

To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Responsibilities

• Support the Senior Director to stabilize the current portfolio of sales and commercial tools/technology stack' with a focus on accuracy and reliability.
• Act as the key subject matter expert, and central interface, facilitator and enabler between Sales/ Commercial teams and IT.
• Spearhead the design, development and continuous improvement of high impact suite of sales reports and executive KPI dashboards based on data stored in multi-dimensional models and databases.
• Lead execution of a comprehensive data, tools/technology & analytics strategy roadmap for Sales / Commercial to drive long-term enablers to high sales impact.
• Collaborate with leaders and field sales to understand complex, ill-defined business problems and opportunities, perform in-depth analyses, and propose solutions to improve sales effectiveness, revenue maximization and efficiency of sales processes.
• Drive the development of a core CRM platform to serve as the beating heart and foundational pillar of the Commercial division's technology stack, and the single source of truth for all customer touchpoints, sales planning, and initiatives.
• Lead sales process automation and improvement initiatives through innovation to drive quality and efficiency.

Qualifications

• Advanced Degree in Business Administration, Economics, Marketing or similar required.
• 7-9 years' experience in a consultancy or analytical role. Airline/transportation industry experience preferred.
• Management consulting background with experience in the airline and/or logistics industries.

Skills:

• Excellent interpersonal skills with the ability to interact at all levels of the company and with customers.
• Strong team player with exceptional analytical and problem-solving skills.
• Wide and deep commercial experience with an excellent grasp of sales planning, sales programs, and sales tool development/management, including technology and data acquisition strategies.
• Advanced Excel; VBA preferred.
• Excellent Database skills, including knowledge of SQL, Tableau, Python and VBA.
• Salesforce/CRM design and development.
• Reporting, analytics, including statistical analysis and data visualization. Proficiency with Tableau, PowerBI or other data visualization tools.
• Database design and development, including proficiency with database querying language such as SQL, and scripting languages such as R.
• Project Management, process design, implementation and automation.
• Scaled Agile Framework.
• Working with internal and external stakeholders, including but not limited to developers and technology providers.
• Highly organized individual with emphasis on accuracy and timeliness.
• Ability to work independently and with minimal supervision.

Other requirements:

• Flexibility to work additional hours and travel as required.