Senior Manager

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Why Faculty?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen.

About the team

The Faculty Frontier TM product is our ambitious vision to create the first enterprise-grade platform that unifies decision intelligence with AI Agents to optimise real-world outcomes of critical processes across large-scale organisations. You will work on highly complex and consequential problems across the real economy, with particular focus on healthcare and life sciences.

About the role

Join the Frontier team as a Senior Manager to help realise our vision of the first enterprise-grade decision intelligence platform. You will lead the delivery of AI-powered agents that optimise critical processes within global life sciences and healthcare. This is an entrepreneurial role for a strategic operator who can navigate complex technical landscapes, manage high-stakes enterprise accounts, and lead multidisciplinary teams to deliver real-world impact. You'll be the bridge between our cutting-edge technology and the transformative outcomes our customers achieve.

What you'll be doing:

• Leading transformational AI system implementations by scoping high-value solutions and navigating complex technical challenges alongside technical colleagues.
• Managing enterprise life sciences accounts, including oversight of pricing, contract negotiations, resourcing, and the identification of strategic growth opportunities.
• Building deep trust with senior stakeholders in global enterprises through a sophisticated understanding of how Frontier addresses their unique operational problems.
• Advocating for customer needs internally by providing the product development team with direct insights to refine and enhance the platform.
• Creating scalable delivery assets, such as playbooks and process improvements, to empower both external partners and internal teams.
• Collaborating across functions-including engineering, data science, and business development-to explore novel use cases and drive seamless project coordination.

Who we're looking for:

• You bring extensive experience in technology consulting, product development, or a similar high-impact, customer-facing role.
• You have a proven track record of leading multidisciplinary teams to deliver technically complex projects, particularly those involving AI/ML technologies.
• You possess exceptional communication skills, with the ability to simplify complex technical concepts and foster trust with diverse stakeholders.
• You are an expert at managing senior customer relationships and influencing outcomes across multiple internal and external teams.
• You demonstrate a proactive and adaptable mindset, thriving in ambitious, fast-paced environments where you can find pragmatic paths through ambiguity.
• You are motivated by solving consequential problems and have the versatility to evolve your role as the Frontier product scales globally.

Note: if you've got experience working in the Life Sciences sector that'd be awesome - this is a "nice to have though" and motivation to work in that space will more than suffice.

Interview Process

1. Talent Team Screen (30 mins)
2. Hiring Manager Introduction (60 mins)
3. Case Study Interview (90 mins)
4. in-person Principles Interview (60 mins)

#LI-PRIO

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy
• Private healthcare and dental
• Enhanced parental leave
• Family-Friendly Flexibility & Flexible working
• Sanctus Coaching
• Hybrid Working (2 days in our Old Street office, London)

If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - talent@faculty.ai Please know we are open to conversations about part-time roles or condensed hours.