Senior L&D Coordinator

BRAND: Publicis Groupe
Job Function: Human Resources
Location: London, United Kingdom
Experience Level: Entry
Workplace Type: Hybrid

Company description

OVERVIEW
Publicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals.. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD
Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.

THE SPIRIT OF VIVA LA DIFFERENCE
Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Overview

Job role:

The L&D Senior Coordinator takes ownership of the coordination and smooth delivery of a broad portfolio of L&D programmes and initiatives. Building on strong administrative skills, you now manage end-to-end logistics for multiple programmes with minimal supervision, ensuring training sessions, enrolments and reporting are delivered to a high standard.

Key responsibilities:

You act as the first point of contact for learners and stakeholders, providing expert advice on learning solutions, resolving queries, and ensuring an exceptional learner experience. Confident in using Marcel Classes (our LMS), you proactively optimise processes, track programme data, and identify opportunities for improvement.

You take responsibility for coordinating and delivering small-to-large scale training projects and programmes, and support the design and facilitation of learning activities. You also begin mentoring newer coordinators, sharing your expertise in systems and processes.

You will use AI-enabled tools to streamline scheduling, enrolment management, and reporting. Apply AI analytics to monitor engagement and identify trends for programme improvement. Support AI-related learning initiatives by coordinating sessions, managing resources, and ensuring accurate data capture. Explore AI-driven solutions to enhance learner experience and operational efficiency.

By building trusted relationships across Publicis Groupe, you provide valuable insights from the ground that inform L&D priorities, supporting employee growth, succession planning, and business performance.

Experience/ Skills:

• Strong programme and project management skills, coordinating multiple learning initiatives end-to-end with high attention to detail and quality.
• Confident use of LMS platforms, data tracking and reporting to monitor activity, identify trends, and support continuous improvement.
• Comfortable using AI-enabled tools to streamline processes, optimise delivery, create efficiences and analyse learner engagement.
• Excellent communication and relationship-building skills, acting as a trusted first point of contact and supporting a positive learner experience.
• Proactively improves processes and ways of working to increase efficiency, consistency, and effectiveness.
• Embeds inclusive and accessible practices into learning coordination and delivery.
• Supports learning delivery through high-quality materials and contributes to team capability by sharing knowledge and best practice.
• Proactive, solutions-focused, and able to prioritise effectively in a fast-paced environment.

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Additional information

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).