Senior IT Programme Manager, HR Talent and Finance Projects, Central Business Services

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Job description

Connect to your Industry

Everyone knows technology is changing how business works. Creative and experienced Programme Managers like you will shape this evolving IT landscape and transform how our IT change programmes will improve business performance. Your mentorship, support and collaborative style will give your team members the self-confidence to innovate and the skills to reach their full potential. We are keen to hear your ideas to enrich and mature our operating model and drive the continuous improvement of our project delivery.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As an IT Programme Manager within Portfolio Management, IT Business Services at Deloitte, collaboration with senior leaders in the business will require you to be flexible, persistent and responsive to deliver high-quality IT programmes to Deloitte Partners and staff.

You will be entrusted to take full ownership and responsibility of a large and complex HR Talent & Finance programme whilst providing a positive and enthusiastic environment within your programme delivery team, empowering them to produce their best work.

A Programme Manager is the leader of a collection of projects and other initiatives which together contribute to the delivery of a significant improvement in business performance. Their role is to work with business leaders to define and lead the programme, including establishing the overall benefits and business case, the sequence and scope of enabling projects and the business change activities that are needed to realise the overall goal. The Programme Manager is responsible to the Head of Portfolio Management for the successful delivery of the business change as well as achieving the business benefits. Programme Managers will also have career coaching and developmental responsibility for several Senior PMs, PMs and Assistant PMs.

The Programme Manager is responsible for:

• Benefits & Business Case: Define, maintain, and champion the programme's benefits and business case
• Governance: Establish and uphold the programme's governance structure.
• Stakeholder Engagement & Change: Collaborate with the Sponsor to ensure effective stakeholder engagement and lead business change activities
• Planning, Monitoring & Control: Plan, design, and proactively monitor the programme's progress, resolving issues and ensuring alignment with strategic initiatives
• Methodology & Value Delivery: Determine and apply appropriate methodologies to ensure timely delivery of business value
• Quality Assurance & Risk Management: Guarantee effective quality assurance and overall programme integrity, including appropriate risk management
• Budget Management & Value for Money: Manage the programme budget, monitor expenditures against benefits, and identify opportunities to maximise value for money
• Resource Allocation & Procurement: Facilitate resource allocation, including hiring, and manage third-party contributions within a robust commercial framework
• Stakeholder Communication & Reporting: Manage communication with all stakeholders and report programme progress regularly to the Steering Committee
• Dependency & Risk Management: Manage dependencies and interfaces between projects, identify and mitigate risks to the programme's success, and initiate corrective actions as needed

Connect to your skills and professional experience

You're a natural at taking initiative. Someone who brings out the best in others and is a brilliant listener. You'll grow our business without compromising standards, integrity or culture. We're all about letting our leaders lead, so we'll give you the breathing space you need to do so'.

To qualify for this role, you must have:

• Cross-industry best practice experience of managing delivery of significant and complex programme's
• Proven Leadership credentials with demonstrable examples of developing and leading High Performing Teams/People
• Excellent communication skills with the ability to engage and manage technical and non-technical stakeholders up to and including C-Level, and explain complex technical concepts in non-technical language
• An innovative approach to problem solving

Essentials:

• Prince2, PMP, MSP qualified or equivalent
• SAFE Agile/Scrum Master qualified or equivalent

Desirables:

• Experience of working in Financial Services organisations

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What we have achieved by using ServiceNow is nothing short of incredible and I am hugely excited by what is still to come. We have an amazing opportunity to improve and support our practitioners and colleagues experience by working collaboratively as one team."

- Anita, Head of HR Services

"We have a great partnership with our Project & Programme Managers who are the catalyst for converting the technology aspects of our business strategy into reality. Our firm operates in a rapidly evolving environment and many of our strategic objectives are underpinned by technology - a high performing programme management capability is therefore key to success for our clients and our people."

- Matthew, Head of IT Business Relationship Management, Technology & Digital Services

Our hybrid working policy

You'll be based in one of our regional offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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