Senior IT Application Support Engineer

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Company Description

Are you passionate about engineering? Do you want to make a difference?

You could be one of our 54k+ colleagues in over 30 countries working on inspiring projects in the most innovative companies.

Join us and start building tomorrow's world today!

Job Description

What will you be doing?

As a Senior IT Application Support Engineer, you will join our team in Broughton to support our activities within the Aerospace sector.

Your main responsibilities will be:

• Supporting, Co-ordinating and supervising Level 1.5 & 2 shopfloor engineers in applications utilised in the manufacturing environment such as Manufacturing Execution Systems (MES), Enterprise Resource Planning systems, (ERP), Scheduling softwares and Machining.
• Training and assisting end-users to ensure optimal use of the applications.
• Collaborating with development and infrastructure teams to resolve incidents and optimize application performance.
• Participating in continuous improvement of processes and tools by proposing innovative solutions.
• Writing and updating technical documentation and operating procedures.

Who are we looking for?

• A team player, being able to manage and work with various stakeholders and departments.
• An excellent communicator at all levels with a strong drive to develop and grow within the organisation.

You are...

• Passionate about engineering
• result-oriented
• proactive

Qualifications

Experience, skills and qualifications required:

• Engineering degree in Computer Science, Information Systems, or equivalent.
• At least 8 years of experience in application support, preferably in an industrial sector.
• Proven experience in providing training for colleagues with supervisory responsibilities.
• Prior exposure to production environments and industrial processes.
• Proficiency in ticket management tools and common operating systems.

Additional Information

Why join us?

We foster a community of dually talented individuals who are both entrepreneurs and technology specialists. Our teams embody the spirit of innovation and entrepreneurship, enabling us to develop solutions most efficiently.

Our commitment to sustainable growth is unwavering, and we continuously strive for accelerated transformation and continuous improvement. Through ALTEN labs, mentoring programs, internal universities, and more, we are always pushing boundaries and embracing new possibilities.

We offer incredible opportunities to join inspiring projects in the most innovative companies.

We prioritise your career development with personalised support plans tailored to your own aspirations. We're here to empower you and help you reach your full potential.

Join our passionate team and start building tomorrow, today!

In short you get:

• A personalised career path and a rewarding management style
• A chance to work on the most exciting engineering projects and technologies along with Premium Customers
• A huge diversity of engineering projects and industries
• A competitive salary
• Private Medical Insurance
• Pension Scheme
• Cycle-to-work Scheme among many additional benefits
• Social atmosphere, regular gatherings, and team buildings
• Flexible way of working (role dependent)

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