Senior International Account Manager - Amazon Shipping, Amazon Shipping

DESCRIPTION

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Account Manager for the UK. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Enterprise level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

The successful candidate will have business fluency in Mandarin. Possible moderate travel (maximum 25%).

Key job responsibilities
• Own strategy and commercial growth of our customers based internationally (e.g. China, US, India etc) but shipping cross boarders into the United Kingdom

• Drive revenue, adoption, and market segment share for our product

• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption

• Measure performance, articulate root-cause analysis, and link to specific improvement areas

• Relay market segment needs and requirements back to internal Amazon teams

• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.

• Drive and accelerate spend adoption through advising customers on best practices for using our product.

• Assess program risks, anticipate challenges, and provide escalation management when necessary

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience in developing, negotiating and executing business agreements
- Experience in a professional field or military
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements

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