Senior Internal Communications and Engagement Manager

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Job Description

Location- Birmingham or London

Salary - Base salary: £54,878pa to c.£64,562pa (Birmingham) or £59,268 to £69,727 (London) depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. About the role:

As a Senior Internal Communications and Engagement Manager at HS2 you will deliver HS2's internal communications and engagement strategy, aligned to strategic priorities and our employee value proposition, so that we can help employees understand how they successfully contribute to our company purpose, and ensure everyone feels informed, valued and engaged.

About the Role

• Work with the Head of Internal and Supply Chain Communications to develop and deliver an internal communication and engagement strategy, building an inclusive culture aligned to HS2's strategic priorities and in support of wider business objectives.
• Support the delivery of internal communications to inform and engage employees on business priorities and key milestones in delivering the railway taking the opportunity to promote our employee value proposition as appropriate.
• Support change and transformation communication activity across the business to enable targeted, timely and engaging communications, helping to ensure we create the right culture to help HS2 Ltd achieve its objectives.
• Build relationships across the organisation to gain buy in, support and sign off for internal communication activities, engagement activity and campaigns from the relevant Executive / Senior Leadership sponsor.
• Work with stakeholders to understand their goals and deliver appropriate strategies and plans which ensure the right message gets to the right audience, at the right time, evaluating deliverables and performance to ensure a constant cycle of learning and improvement.
• Produce and publish internal communications content across channels as required, ensuring content is accessible from an EDI perspective, consistent and aligned to strategic business priorities and corporate KPIs.
• Promote HS2's Employee Value Proposition to drive positive staff engagement across the supply chain.
• Work collaboratively with other teams in the External Affairs Directorate to deliver integrated campaigns targeted at the 30,000 workforce through face-to-face events and digital platforms.
• Working with external providers, manage the delivery of our employee engagement and wellbeing surveys, including subsequent action planning and associated communications throughout the process.
• Develop and implement the internal response as part of wider company crisis communications, as and when required.
• Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. .

About You

Skills:

• The ability to develop and deliver engaging internal communications campaigns, aligned with strategic business objectives across a range of communications channels to a wide and varied audience.
• The ability to produce and present information, through a range of mediums, to a variety of stakeholders and to engage and respond to queries and requests in a way that fosters collaboration.
• The ability to plan, execute and complete projects to agreed deadlines and required quality standards.
• The ability to influence and negotiate with senior internal stakeholders.
• The ability to engage and communicate effectively with colleagues and stakeholders.
• Ability to understand and promote complex and sensitive issues in a persuasive way to different audience groups.
• The ability to manage online channels including intranets and e-newsletters, along with video capture and editing skills.
• Events management skills, including logistics, planning, technical requirements and delivery.
• The ability to independently manage and deliver individual and functional goals.
• Ability to work in a consistently evolving organization.

Knowledge

• Working knowledge of the development, delivery and measurement of best practice internal communications and its role in enhancing business performance.
• Knowledge of new and emerging internal communications tools, techniques and channels as well as evaluation techniques and practices.
• Knowledge of best practice employee engagement approaches, including survey processes, change management practices, tools and techniques.
• Project management tools and application within corporate communications.
• Knowledge of public affairs, media relations, corporate communications, community engagement, social media and campaigns.

Type of Experience

• Experience at senior management level developing and delivering comprehensive, evidence-based internal communications and engagement strategies and plans aligned with wider business objectives.
• Experience working on large-scale transformation programmes and using change impact analysis to inform appropriate communication approach.
• Experience of developing and delivering engagement campaigns.
• Providing counsel on internal corporate communications and engagement to Executives and senior leaders across large, complex, fast-paced matrix organisations.
• Development, delivery, and measurement of internal communications and resources planning, defining the processes and structures required to achieve success.
• Experience delivering high quality engagement communications to agreed deadlines.
• Experience of designing and writing content for a range of internal communications channels.

The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect.

It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.

Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.

We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process - YouTube

Any applications received after the closing date will not be considered.

About Us

High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs.

HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.

In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times.

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.