Senior Insight Analyst

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Senior Insight Analyst

Department: Insights

Employment Type: Full Time

Location: London

Description

We are seeking a highly motivated Senior Insight Analyst to join our team, focusing on driving data-informed commercial decisions for our retail partners. This role will be instrumental in understanding customer behaviour, market trends, and business performance to identify opportunities for growth and optimisation of our campaigns. The ideal candidate will possess strong analytical skills, a knowledge of the retail industry and the ability to present findings back to clients in an actionable way that impacts business strategy.

Key Responsibilities

Insight Generation

• Developing data-driven recommendations to help drive commercial decisions for our partners
• Proactively identify opportunities to drive increased revenue
• Use SQL to analyse customer behaviour, market trends, and loyalty programme performance.
• Translate data into actionable insights to inform business strategies, marketing initiatives, and customer experiences.

Stakeholder Collaboration

• Prepare written documents and slide packs to communicate findings and influence external and internal clients in a concise and visual manner
• Deliver analysis results to internal and external clients in frequent face-to-face meetings and presentations.
• Be a great team player, working closely with, mentoring and upskilling other members of the team and wider commercial department

Skills Knowledge and Expertise

Requirements

• 5+ years of hands-on experience of analytics work in a marketing, retail, or ad tech context, working with data at large scale
• Sound mathematical and logical reasoning. Able to bring structure to complex problems
• Commercial focus - a broad interest in business, economics, retailer and consumer behaviour
• Ability to communicate complex issues clearly in writing, and face to face
• Presentation Skills the confidence and ability to present complex problems to stakeholders in an actionable and influential way
• Brings a methodical organised approach to tasks, maintaining attention to detail under time pressure
• Able to manage own time. Understands the importance of hitting deadlines and managing client expectations in a fast-paced, deal-driven commercial environment

Technical Skills

• SQL (Essential) writing and troubleshooting queries involving complex joins, functions, aggregations, subqueries etc
• Excel (Essential) creating and adapting spreadsheet models including complex formulae, charts, pivots, array functions, lookups etc
• Powerpoint (Essential) created and adapting high quality presentations and reports for internal and external audiences
• PowerBI (Desirable) creating and adapting powerBI reports for internal audiences

Benefits

• Annual Leave: 25 days + bank holidays
• Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
• Flexible working options: we are operating a hybrid working model with 3 days a week from the office
• Pension: Hargreaves Lansdown - 6% matched contribution
• Employee share scheme
• Generous family friendly cover
• Private healthcare - Bupa
• Income protection
• Critical illness cover
• Life insurance cover
• Dental cover
• Optical cover
• Yulife app for access to employee wellbeing and discounts
• Perks at Work, cashback/discount shopping site
• Employee referral scheme
• Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
• Volunteering program
• Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
• Team socials