Senior Innovation and Product Development Manager

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As a Senior Innovation and Product Development Manager, you will lead on new fundraising product development at the British Heart Foundation (BHF).

We have ambitious growth plans for innovation and product development at BHF, and this is an incredible opportunity for those who want to apply their talent, skills, and determination to change the future of innovation at the one of the UK's largest charities.

In this role, you'll develop and deliver a programme of fundraising innovation that, when successful, will accelerate, recalibrate, and challenge our Fundraising, Marketing and Communications strategy. Your pipeline will be focused on sustainable, short-term income growth by launching fundraising products and propositions that reach new audiences and generate new revenue for the charity.

Taking ideas from customer insight, through ideation, prototyping and launch to help significantly grow income and support our mission-led directorates. You'll engage with and support senior level stakeholders to develop new product concepts, business models and product development strategies.

This role will line manage two Innovation Managers.

Working arrangements

Please note this is a fixed term contract until April 2025, covering family leave.

This is a dual location role, with your working time split between your home and our London Office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you have strong experience designing and developing new product concepts and propositions in the charity sector, managing them through discovery and prototyping, and delivering fundraising products to consumers against commercial performance indicators.

With excellent project management, communication, and organisational skills, you have experience of leading innovation cycles, agile sprint and ideation sessions, a working knowledge of agile digital delivery processes and practice, and a track record of launching brand new concepts, campaigns, and products.

A proactive, ambitious, and resilient individual who can do things differently and take risks, you have experience leading a team and working in a fast-paced, multi-workstream, commercial orientated environment.

What can we offer you?

Our MyBHF Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential.

Our generous staff benefits include:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.

About us

Our people are at the heart of everything we do. By funding research across six decades, we've helped keep millions of hearts beating and millions of families together. We're investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be held virtually over MS Teams in week commencing 8 July. For those successful, there will be an in-person second stage interview in our London Office on Friday 19 July.

How to apply

It's quick and easy to apply for a role at the BHF. Just click on the apply button below. All you'll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role's criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us .