Senior Infrastructure Manager
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Job reference 320622
Senior Infrastructure Manager
Competitive salary plus £5,500 car allowance, healthcare , 18% annual bonus potential, 25 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Sheffield or London based x 3 days a week
Extra Benefits
• RMG Share Schemes - partnership and matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
*Available only to perm employees
Senior Infrastructure Managers will provide strategic guidance to continually enhance their technology tower, they will be a subject matter expert in their technology tower responsible for defining and delivering Infrastructure Improvement Programmes with accountability for budgets up to £5 million and will be required to liaise with numerous stakeholders (via recognised governance forums) as detailed below -
Architects - work with them to ensure they understand current setup and problems experienced. Conversely infrastructure managers need to advise architecture on where improvements are required to improve service delivery (in terms of fixing repeat incidents - i.e. problems)
Technology Platforms & Portfolio Teams - work with them to ensure that when developing and launching new services that their programmes confirm to good solid infrastructure standards - solid foundations as well as longevity of investment.
Supplier and Partners - build strong relationships and collaborate with them with suppliers when making technology related decisions
Service Management - act as the central point of contact when making technology related decisions / service improvement plans (incidents, change, etc). - Infrastructure Managers may be actively involved during incident management or service restoration.
• Professional Development Manage your professional development and identify opportunities (training courses, seminars, conferences etc) that will enable you to become a subject matter expert for your respective infrastructure tower.
• Stakeholder Engagement Identify key stakeholders for technologies within your infrastructure tower and utilise them as a source of information, to challenge and support your decision / recommendation process.
• Tower Integration actively contribute to Infrastructure Management team meetings to promote the visibility of activities across the function
• Infrastructure Roadmaps own, develop and publish a holistic infrastructure roadmap detailing prioritised initiatives for your tower to help modernise the technology landscape, to mitigate service risks and underpin investment forecasting.
• Reporting Actively contribute to monthly reporting governance packs that are presented to technology executives.
• Total Cost of Ownership (TCO) - Understand the TCO for the technologies within your infrastructure tower, identify opportunities to ensure that services are managed and maintained in an efficient manner.
• Data Accuracy - ensure that technologies within your infrastructure tower are accurately reflected within the Configuration Management Database (CMDB)
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: . Please note, this advert may close early if the appropriate number of applications has been reached.
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