Senior Infrastructure Engineer (Forward Deployed)

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Senior Infrastructure Engineer (Forward Deployed)

Application Deadline: 18 January 2025

Department: Tech Services

Employment Type: Permanent - Full Time

Location: West Midlands, UK

Compensation: GBP 55,000 - GBP 75,000 / year

Description

About Rowden

We're building the next UK-headquartered engineering powerhouse.

There is a gulf between the needs of mission-focused organisations and the development and delivery of the critical technology they rely on. The consequences of this are felt acutely by underserved frontline operators, demanding a new breed of engineering enterprise to bridge this divide.

Rowden exists to meet this need. We design and build systems, infrastructure, and applications to deliver mission advantage to those working to protect the security of the UK and its allies. Rowden is setting a new standard in government technology provision: hyper-efficient engineering, better customer relationships, and rapid assimilation of commercial technology.

Our team of Forward Deployed Specialists

Join Rowden's Forward Deployed Team and work where the action is.

You'll collaborate directly with customers on-site, tackling their most complex technology challenges. From diagnosing critical issues to deploying innovative solutions, you'll be at the forefront of solving real-world problems that matter. If you're hands-on, thrive in fast-paced environments, and want to see the impact of your work up close - this is the team for you.

What's in it for you:

• Impact and Purpose: Your work makes a difference - directly supporting defence, national security, and frontline operators.
• Professional Growth: Experience faster learning, deeper technical challenges, and exposure to real-world constraints that sharpen your skills.
• Team Expansion: Be part of a growing team that's delivering results and scaling up. Help us shape what forward deployment looks like as we expand into new projects and new regions.

The Role: Senior Infrastructure Engineer

As a Forward Deployed Senior Infrastructure Engineer, you will design, build, manage and support critical on-premises IT infrastructure for our customer. You'll be expected to work as part of a specialist IT engineering team, managing a system relied upon by hundreds of deployed users. This is a unique opportunity to deliver real impact in a fast-paced, mission-critical environment.

You will need a broad technical skillset spanning VMware virtualisation, Linux OS, Windows Server OS and Cisco networks. Strong skills in troubleshooting, problem management, and clear, effective communication are essential. You must also be able to collaborate effectively with key stakeholders, including project and security teams, tailoring your communication to the appropriate technical and business level.

Your initial deployment is anticipated to be on-site in the West Midlands for approximately two years, working within a hybrid team of contractors and military personnel for a government organisation. While this role offers hybrid working options, it requires a minimum of 4 days per week on-site. Candidates must be willing to obtain a UKNSV security clearance with SC being essential, and DV clearance desirable. You do not have to have worked on customer sites or in a consultancy role previously.

More information about security clearance is available here: https://www.gov.uk/government/publications/united-kingdom-security-vetti...

Key areas of responsibility

• You will be responsible for maintaining the IT infrastructure. This involves performing configuration changes and software upgrades as required.
• You will troubleshoot and rectify faults that occur on the systemin a timely manner, using a logical approach to fault finding.
• You will be responsible for developing and deploying new infrastructure such as new network devices, virtual machines and containers into the production environment. You will be required to update system diagrams and documentation where an eye for detail and a diligent approach is required.
• You will monitor the performance of the system. You will be expected to react to this monitoring to keep the system operational and prevent system outages.
• You will be expected to configure end-user devices that connect into this on-premise infrastructure, ensuring the established build process is complied with.

About you

Key skills, experience and behaviours

• Degree or equivalent education in computer science, IT or related field.
• Working knowledge of Cisco networking, Linux OS, Windows Server OS and VMware ESXI. Certifications are desirable but not essential.
• Related IT knowledge such as scripting languages and automation tools such as Ansible are desirable.
• Analytical mindset with a strong attention to detail.
• Excellent communication skills, both verbal and written, to explain complex IT concepts to various stakeholders.

Key Attributes

• Problem-solver: demonstrated ability to troubleshoot, debug, and resolve complex issues in a timely manner.
• Detail-oriented: strong attention to detail and adherence to best practices.
• Adaptable and self-motivated: ability to quickly learn new technologies and continuously develop technical skills.
• Collaborative team player: excellent communication and interpersonal skills, with a willingness to collaborate and share knowledge.
• Continuous improvement mindset: a proactive approach to identifying opportunities for improvement, seeking growth both personally and for the team.

Working at Rowden

We are committed to building a flexible, inclusive, and enabling company. Our aim is to create a diverse team of talented people with unique skills, experience, and backgrounds, so please apply and come as you are!

Rowden is a Disability Confident Committed company, and we actively encourage people with disabilities and health conditions to apply for our roles. Please let us know your requirements early on so that we can make sure you have everything you need up front to help make the recruitment process and experience as easy as possible.

Finally, if you feel that you don't meet all the criteria included above but have transferable skills and relevant experience, we'd still love to hear from you!