Senior Information Officer - Learning Disability and Autism

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Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our Values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is: https://www.northlondonmentalhealth.nhs.uk/

Job overview

The North London Forensic Consortium (NLFC) is a Provider Collaborative formed of five mental health trusts; North London Foundation Trust (Lead provider), East London Foundation Trust, West London Mental Health NHS Trust, Central and North West London Foundation Trust, and North East London Foundation Trust.

The Commissioning Hub is responsible for:
• Strategic planning and service development
• Clinical oversight and quality assurance
• Contractual, financial and informational oversight The post holder will be part of the Commissioning Hub and will be the lead administrator for the Learning Disability & Autism (LDA) Programme.

The Learning Disability & Autism Programme (formerly known as Transforming Care) is a high-profile national programme within NHSE/I with direct ministerial oversight. Two priority areas for the postholder will be maintaining data reporting systems and coordinating Care and Treatment Reviews (CeTR's) to ensure that NLFC meets national targets.

Main duties of the job

• Working with the National Case Management System (NCMS) to ensure all patient information is up to date and accurate, running monthly reports ready for the business information team to reconcile this information with NCDR Reports.
• Responsible for ensuring that all internal and external databases are kept up to date, ensuring all patient level detail is accurate.
• Responsible for meeting the monthly deadlines for the AT Register Submissions.
• Ensuring New Admissions and Discharges are updated on internal and external databases within agreed timeframes
• Liaising with Clinical Quality Managers and Providers to Co-ordinate and ensure C(E)TRs are booked within deadlines specified by NHSE.
• Monitoring and recording the outcomes of C(E)TRs
• Organising and attending the LDA Admissions panel, producing a co-ordinating documentation prior and post the admissions panels
• Ordering office supplies and IT equipment for the commissioning hub
• Supporting with the organisation and support for NLFC learning events.
• Responsible for uploading patient information onto internal systems and national systems.
• Supporting with minute taking and paper circulation for a variety of meetings across the collaborative, not limited to learning disability and autism meetings
• Responsible for allocating shifts to staff and entering sick leave/annual leave onto the eRoster system and maintaining the internal annual leave tracking document.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

The post holder will be aligned with our Values:

• We Are Kind
• We Are Respectful
• We Work Together
• We Keep Things Simple
• We Empower
• We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

Your duties will encompass regular data input, data cleansing, maintenance of records and databases, ordering stationary/IT equipment for the commissioning hub, taking and transcribing minutes at meetings, supporting with organising collaborative learning events, telephone liaison as necessary as well as providing annual leave and sickness cover for the Hub's VCFSE Project Officer and Administrator. Additional duties will include maintaining eRoster on behalf of the commissioning hub; allocating shifts to staff and entering sick leave/annual leave onto the system.

The post holder will be an active member and contribute to the effective operation of a multi-disciplinary team. Your dealings with matters relating to service users and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.

Person specification

Experience

Essential criteria

• Proficient in Microsoft Packages eg. Microsoft teams, Microsoft Forms, Excel, Word, Outlook and Powerpoint
• Experience with managing challenging workload
• Experience in managing meetings and preparing/taking minutes

Desirable criteria

• Experience working within NHS
• Experience organising and booking CeTRs

Communication Skills

Essential criteria

• Excellent written and verbal communication skills

Desirable criteria

• Experience with communicating with wide range of target audiences

Organisational Skills

Essential criteria

• Able to multiple, and managing workload efficiently

Desirable criteria

• Experience in organising meetings with wider team and external professionals

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Senior Information Officer - LDA JD (PDF, 400.6KB)
• Senior Information Officer - LDA PS (PDF, 288.6KB)
• NLFT Functional Requirements (PDF, 536.5KB)