Senior Information Analyst

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Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/

Job overview

The post holder will support the Quality Performance and Information Lead with leading on the provision of a high quality, efficient and effective service including the responsibility for developing and implementing best practice performance monitoring that provides actionable insights into the data for Quality Performance across Calderdale and Huddersfield Foundation Trust (CHFT). Ensuring that all statutory, regulatory and needs of the divisions and areas are met. Driving a culture that embraces business intelligence and enables quality improvement.

Main duties of the job

The post holder will be enthusiastic with good communications skills who'd like to build on existing experience working in a vibrant hands-on role, gaining insight into how information is used on a day-to-day basis to help inform business decisions and quality improvement developments within the NHS. They will be able to establish relationships and work with key individuals across CHFT including clinicians and service managers to ensure the provision of services meets the customer needs.

Working for our organisation

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

Detailed job description and main responsibilities
• Provide intelligence on performance, interpret highly complex policies and reporting requirements and apply national policy relating to performance. Ensuring both contractual and national returns are delivered to deadlines.
• Attend and actively take part in collaborative meetings and steering groups, maintaining a level of awareness of the business of our key customers in order to offer appropriate and specialist support.
• Assist clinical and service managers in the interpretation of the information.
• Contribute to the development of a sustainable information and analysis service in support of the Trust's Quality and Performance Management Framework (PMF), ensuring data is robust and of a high standard.
• Aid service improvements through the development of skills and innovative techniques for information and reports.
• Provide support to the Performance and Information Lead through the provision of expert analysis and oversight and development and supervision of more junior staff.

Person specification

QUALIFICATIONS / TRAINING

Essential criteria

• Demonstrate good written skills in application form
• Educated to GCSE Maths & English or equivalent A to C
• Commitment to continuing professional development

Desirable criteria

• Microsoft Office qualification/experience
• Educated to Degree Level or above

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential criteria

• Detailed Knowledge of Microsoft packages (including Excel), SQL and other Windows Applications
• Experience of managing or using information
• Experience of data/information analysis and presentation techniques
• Experience of using or developing specialist reporting tools i.e. Qlik products or similar BI product(s)
• Proven ability to handle numbers and to provide analysis of sensitive information from system databases.
• In-depth knowledge of the data used to support day-to-day workings of a health or social care environment recognising how this can be used to support management decisions and the planning of services
• Awareness of confidentiality and security standards associated with patient information systems.

Desirable criteria

• Experience of Extracting information from Qlik Products, SQL and other databases
• Knowledge of other specialist reporting tools i.e SPC charts and quality improvement
• A track record of leadership, performance improvement and organisational change
• Awareness of information systems used within the NHS
• Working knowledge of measurement for improvement techniques, including Cerner, DATIX.
• An understanding of the business structures within Business Intelligence Team, THIS and CHFT.
• In-depth understanding of national and regulatory targets

COMMUNICATION AND RELATIONSHIPS

Essential criteria

• Personable and articulate and able to meet deadlines
• Excellent communication and organisational skills
• Ability to work on own initiative and within a team
• Ability to work without direct supervision and follow procedural guidelines
• Ability to advise and support customers at all levels within organisation
• Ability to handle many different tasks at once through planning and organising workload
• Be accurate and reliable
• Able to fulfil the health requirements of the post as identified in the Job Description, considering any reasonable adjustments recommended by Occupational Health.
• Ability to be on site and work in various locations throughout the network of services provided by Calderdale and Huddersfield NHS Foundation Trust.

Desirable criteria

• Enthusiastic and committed to make changes which will deliver benefits in patient care

Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co create the change we want to see. We take pride in the diversity of our workforce that's why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.

CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

If you have any questions please contact ask.recruitment@cht.nhs.uk for assistance.

Employer certification / accreditation badges

Documents to download

• JD and Person Spec (PDF, 472.4KB)
• Job Description Appendix A (PDF, 259.2KB)