Senior HR Operations Specialist

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Senior HR Operations Specialist - UK & Ireland

English and French speaker.

Working Location: London area (surrounding areas Berkshire; Hertfordshire)

Descriptions

We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be reporting to HR Specialized Services Leader, EMEA. You will be responsible for managing and administering transactional support across the life cycle, to include Talent Management, Employee Relations, Talent Acquisition, Total Rewards, and Employee Transitions.

Your responsibilities will include day-to-day managing HR requests/cases from Fortive HRBP and employees, administration of benefits and compensation programs, and administration termination and severance processes.

In addition, you will be responsible for identifying and resolving data discrepancies or errors to ensure a positive employee experience. This will involve working closely with HRIS systems and other data management tools to identify root causes, troubleshoot issues, and implement effective solutions. Your attention to detail and commitment to data integrity will be crucial in ensuring accurate and reliable reporting.

Job Responsibilities:

• Serve as the primary point of contact for employee support, addressing and resolving inquiries related to HR policies, benefits, payroll, and other employee-related matters leveraging voice, chat, and case management tools across the EMEA region.
• Act as a player/coach, providing guidance and support to team members while also handling individual tasks and responsibilities.
• Support daily visual management to ensure KPIs and SLAs are being met or exceeded, providing operational support to the People Leader.
• Continuously improve the employee support processes and knowledge base through feedback analysis, identifying areas for enhancement, and provided recommended solutions.
• Identify opportunities for process automation and optimization, streamlining employee support and data administration workflows.
• Manage and administer employee separation activities, including severance calculations, preparation, preparing separation packages, and coordinating with relevant stakeholders.
• Provide employees with all necessary documentation and act as point of contact for any inquiries or issue resolution throughout the separation and offboarding process with empathy and professionalism.
• Ensure accurate and timely data administration related to employee separations, including updating HRIS systems, maintaining separation records, and document retention.
• Identify opportunities for process optimization and collaborate with key stakeholders to implement improvements, optimize workflows, and enhance the overall effectiveness across the Total Rewards landscape. To include system and process automation opportunities.
• Stay updated on relevant laws and regulations related, ensuring compliance.
• Manage the day-to-day administration of the company's total rewards programs, including compensation, benefits, and employee recognition initiatives.
• Collaborate with external vendors and internal stakeholders to ensure benefit payments, deductions and contributions are processed timely and accurately.
• Data error management and resolution between systems to ensure accurate outputs and processing. Provide clear and timely communication to end users and stakeholders
• Partner with external service providers for outsourced health and welfare benefit administration and external enrollment support.

You will be successful in this role if you have:

Error reporting and resolution experience: You will work with various systems and software to manage and administer processes across the hire to retire life cycle. The ability to identify and report errors or discrepancies between systems is crucial. You should be able to troubleshoot and resolve issues efficiently, ensuring accurate data and smooth system operations.

• Problem-solving skills: When encountering errors or discrepancies, you should possess strong problem-solving skills. This involves analyzing the situation, identifying root causes, and implementing effective solutions to prevent recurrence.
• Attention to data integrity: Ensuring data integrity is essential when managing total rewards programs. You should have a keen eye for detail and be committed to maintaining accurate and consistent data across systems. Regularly perform data audits and implement data validation processes to minimize errors.
• Technical proficiency: Familiarity with HRIS systems, data management tools, and reporting software is crucial for error reporting and resolution. Proficiency in using these tools will enable you to effectively identify and address system errors or data inconsistencies.
• Communication and collaboration: When reporting errors between systems, clear and timely communication with relevant stakeholders is essential. You should be able to articulate the issue, its impact, and proposed solutions to technical teams, HR colleagues, and management. Collaborate with IT or system administrators to resolve errors promptly.
• Continuous improvement mindset: Strive for continuous improvement in system processes and data management. Identify opportunities for automation, streamlining workflows, and implementing error prevention measures. Keep up with technological advancements and industry best practices to enhance system efficiency and accuracy.

Preferred Qualifications:

• Bachelor's degree in human resources, Business Administration, or a related field.
• Minimum of 5 years of experience HR administration or a similar role, with experience with UK and Ireland labour law
• Strong knowledge of HR principles, practices, and regulations.
• Experience in knowledge management and case management systems
• Proficiency preferred in using HRIS systems (e.g., Oracle) for data management and reporting.
• Experience working in Oracle, ADP (Global View) a plus.
• Must be proficient in French and English;

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.