Senior HR Advisor

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Role: Senior HR Advisor

Location: Office Based - Out of one of the following locations 4 days per week (Luton/Birmingham/London) with travel across your allocated area

Salary: £45,000 per annum, a car allowance of £5,500 plus benefits

Contract: Permanent

Hours: Monday to Friday - 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a Senior HR Advisor you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort's mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Senior HR Advisor, you will ensure the effective implementation of HR practices, provide focused solutions and lead projects that contribute to the success of the organisation. You will provide a high-quality, efficient and HR professional to support the managers and employees across your allocated area If you are passionate about making a positive HR impact, we would love to hear from you.

Key Responsibilities:

• Build and maintain strong relationships with stakeholders, providing coaching to, and upskilling of, managers in HR best practices
• Provide advice and guidance on complex employee relations (ER) cases, including disciplinary matters, grievances, absence management, and performance issues.
• Proactively manage and resolve cases, ensuring fair, consistent outcomes while mitigating risk; escalating complex cases to the Head of HR and lead the case reviews.
• Support the Heads of HR to instil a high-performance culture, developing and delivering on-boarding, talent and succession plans and ensuring teams are trained to deliver all elements of their job role to a high standard and provide a high-quality customer experience
• Assist with the performance/talent management processes, contributing to the annual pay review.
• Lead and support on key HR projects, including policy development, employee engagement and performance management initiatives.
• Provide guidance during organisational changes, such as restructures, redundancies, and TUPE processes.
• Stay up to date with changes in employment legislation to ensure compliance and best practice across the organisation.
• Collaborate with the My HR, Payroll, and Benefits team to manage HR queries, delivering high-quality, timely, and professional HR advice
• Support the development of, and mentor, HR Advisors and deputise for the Head of HR.
• Work closely with the Learning and Development and Recruitment teams across your area.

Required Skills & Qualifications:

• Excellent interpersonal and communication skills, with a proactive, problem-solving mindset and the ability to adapt to changing priorities.
• Proven experience in leading HR projects and driving positive change within the businesses
• Strong stakeholder management skills, with the ability to influence, challenge constructively, and drive decision-making
• Strong ethics, integrity, and customer focus, with proficiency in MS Office.
• CIPD qualification or equivalent experience; degree-level education.
• Passion for data and has a strong understanding of HR Metrics with the ability to interpret and analyse HR and Business Data.
• Proficiency in iTrent or similar HR systems, with a solid understanding of employment law and HR best practices.
• Solid experience in employee relations, including handling conduct, grievance, and organisational change.
• Ability to thrive in a fast-paced environment, making informed decisions with limited information.

What's in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We're committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you're ready to take the next step in your career and make a difference we'd love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference - for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.