Senior HR Adviser

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Business Unit: Human Resources, HR Advice and Early Case Support Team
Salary range: £26,400 - £33,000 per annum DOE + red-hot benefitsLocation: UK Hybrid - with monthly travel to a hub - Glasgow or Newcastle
Contract type: up to circa 12-months fixed term.

Be the voice we need. Live a life more Virgin.

Our Team

Our Senior HR Advisers have a crucial role to play, delivering straight up advice, case management support and coaching our people leaders to ensure our colleagues are supported through the early stages of our HR capability procedures, as well as responding to complex queries. This can be face to face, virtually or over the phone. There will be a need to connect with colleagues monthly in our Glasgow or Newcastle hub.

We've an exciting opportunity covering a maternity leave within our HR Advice and Early Case Support Team as a Senior HR Adviser. We'll count on you to manage your case load and provide timely and trusted advice to give our people leaders and colleagues the best service and to . the right outcome. No two days are ever the same and we strive to ensure purposeful actions are at the heart of all we do, in our ambition to make People Happier about Money!

What you'll be doing

• Building people leader capability through the provision of procedural advice and case management support to effectively manage the early stages of our HR procedures, mainly our absence and performance procedures.
• Working closely with our team of HR Consultants to seamlessly hand over complex cases.
• Supporting our HR Adviser team and actioning escalated complex queries that come into the HR Advice mailbox.
• Ensuring your work is completed in a timely and purposeful manner in line with service level agreements, legislation, best practice and Bank policy.
• Helping with the delivery of people leader performance and absence workshops.
• Using data and insight to proactively support the business to address identified hotspots.
• Completing ad hoc project work including but not limited to reviewing and making suggestions in respect of hr policies, processes, guidance and digital tools.
• Engaging with other HR Teams, our Legal (employment law) team and other specialist teams across the Bank when expert advice is required.

We need you to have

• Demonstrable HR experience gained within a financial services/regulated/unionised environment, providing case management support for our HR Procedures, in particular absence and performance management.
• A good understanding of HR Policy, ACAS guidelines and employment law legislation.
• Ability to recognise and escalate when an issue is high risk/complex.
• Excellent written and verbal communication skills and interpersonal skills, with the ability to see different perspectives, have the confidence to express yourself and to influence and coach people leaders.
• Superb organisational skills and the ability to spin lots of plates as you manage your own diary and caseload.
• Experience of identifying trends, process improvements and proposing suitable suggestions.

It's a bonus if you have but not essential

• CIPD qualified to a level 3 or equivalent

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, 'Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin MoneyOur purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Advertised: 17 Feb 2025 GMT Standard Time
Applications close: 28 Feb 2025 GMT Standard Time