Senior Housing with Support Manager

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The role

Senior Housing with Support Manager

Welwyn Garden City

£34,140

The Role

Gilbert House is an exciting new Later Living service, consisting of 50 flats with communal facilities, which is part of the new Shredded Wheat site development in the heart of Welwyn Garden City. The service will provide on-site housing support to enable independent living for older persons.

We are seeking an experienced Senior Housing with Support Manager to provide housing management, which enables people to live as independently with as much choice and control over their lives as possible. You will be responsible for day to day running of the service providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. The post holder will also line-manage two Housing with Support Managers at our Later Living services in Bishops Stortford and Barnet.

The post will be a one-year fixed term role to provide maternity cover for the existing postholder. It will be an opportunity to play a key role in setting up this high-profile new service which is now mobilising after a delayed start.

What you'll need to succeed

To be successful in the role you will need expert knowledge of providing services to older persons, and a good understanding of housing management. You will be delivering advice and support to customers with a wide variety of needs, and will need to be able to work effectively in partnership with external agencies including the local authority. As the expert in the area it is essential that you can demonstrate significant knowledge of this customer group and type of service, and how to positively support a small team to deliver the required outcomes and develop professionally. You will need to have good administration skills, including the use of IT reporting and procurement systems.

Additionally, you will be effective in managing staff, service budgets and other resources to ensure commercial viability across the three services.

Above all you will need to be able to provide a supportive and reassuring presence to our customers and colleagues, and to be able to respond flexibly during the mobilisation of the new service.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring Service, which will include a check of the Adult Barred list, once an offer employment is made.

What you need to do now

If you`re interested in this role, take a look at the attached Job Description for more details and if it`s the ideal job for you, click `apply now` to forward an up-to-date copy of your CV.

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.