Senior Housing Officer East

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About The Role

An opportunity has arisen for a Senior Housing to join the Housing Advice and Homelessness Team. We are a team that is continuing to establish and deepen their skills following a restructure of the whole Housing Team.

Our Housing Officers are already busy and we continue to see an increase in the number of people approaching the department for advice and assistance as economic factors make it harder for our customers to access an exceptionally competitive housing market.

We value a collaborative approach and work to build strong relationships with our colleagues, customers and partner agencies. As the Senior Housing Officer you will be key to these discussions.

The Team is Dorset based with the benefit of adopting hybrid working with office hubs across the county.

What you will be doing

You will;

• provide support to the Housing Officers by way of coaching, mentoring and allocation of
• offer guidance to the staff based within the Housing Options Team
• act as the case officer for complex, sensitive and multi agency managed homeless cases
• authorise decisions made by staff and offers of financial assistance made to to prevent homelessness
• assist in the day to day running of the department by compiling duty rotas and organising coverage for staff absences
• Work with other Housing colleagues such as Housing Solutions to identify housing outcomes for our customers

About you

You will :

• have significant experience of assessing homeless applications and providing housing advice
• have detailed knowledge of homelessness legislation and case law
• have experience of supervising, coaching or managing staff
• be able to demonstrate excellent communication skills which can be tailored to your audience
• be able to work effectively by prioritising tasks and workloads
• be able to keep calm whilst working in a pressured environment.

You can find out more about working in Housing here:

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Further Information

Please contact Sianne Riches Team Leader Homelessness East- Email- [email protected] for any information on about this role.

This is a full time role at 37 hours per week.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders .

See our adult safeguarding policy .

About Us

We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

• provide more than 450 services to over 300,000 residents
• have ambitious aspirations
• are excited about our future
• care about Dorset and all the people who live here
• know that all roles make a difference and that our employees are key to our success

You will:

• have access to a range of employee benefits
• be part of an organisation that supports each other to grow and succeed
• have access to range of training opportunities which will help with your personal development and career progression

We are challenging ourselves to become a more diverse and inclusive organisation.

We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone.

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We also look for applicants who share our commitment to our behaviours . We will ask you to evidence when you have demonstrated them as part of the selection process.

If appointed, the personal information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at https://www.cifas.org.uk/fpn .

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply .