Senior Healthcare Assistant - Outpatients Department

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King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

An exciting opportunity has arisen for highly motivated, experienced Senior Healthcare Assistants to work as part of the Outpatient Department Nursing team across Princess Royal University Hospital and South Sites ( Beckenham Beacon, Orpington Hospital and Queen Mary's Hospital, Sidcup).

You must be caring, reliable and able to work as part of a multidisciplinary team to ensure a safe, positive patient experience.

You must have effective communication skills, be flexible and be able to adapt to changing demands and priorities. Phlebotomy skills and certification would be an advantage in applying for this position.

Note: Candidates who have applied previously need not apply, please also ensure you meet all the requirements of the shortlisting criteria.

Main duties of the job

• To assist under supervision in the delivery of fundamental nursing care in liaison with the multidisciplinary team within the Outpatient and Phlebotomy Departments across all sites.
• To contribute to the implementation and progression of a range of patient treatment and care programmes as delegated by a registered healthcare practitioner; reporting back on progress.
• To assist with clinical duties and phlebotomy to ensure the effective running of the department.
• Provide day to day supervision and co-ordination of junior staff acting both as a leader and role model for Healthcare assistants (band 2).
  To maintain own personal development with support from departmental manager.

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King's to another level.

Detailed job description and main responsibilities

• To monitor and record patient's clinical observations, escalating appropriately to a registered nurse as required.
• To assist in the maintenance of up to date, comprehensive and accurate records in accordance with current legal requirements both written and digital.
• To assist in the admission of patients from clinics, including any necessary risk assessments.
• To escort patients and families to other departments within the hospital as required.
• Undertake electrocardiogram (ECG) recording and point of care testing (e.g. blood sugar, urinalysis).
• After appropriate training, to assist in the collection of specimens including blood samples.
• Empty drainage bags and accurately measure and record urinary or other outputs.
• After appropriate training assist in the implementation of wound care e.g., clip removal/simple dressing/splint application.
• To participate in maintaining standards of hygiene, cleanliness and infection control, reporting problems as appropriate.
• To ensure that equipment is clean at all times, stored safely when not in use and report faults as appropriate.
  To assist in setting up and preparing patient areas appropriately to the clinical area.
  To ensure that all patients and relatives are welcomed and orientated to the environment.
  To assist with the care of distressed patients and/or relatives.
  To demonstrate an awareness of the different cultural, ethnic and religious needs.

Person specification

Education and Qualifications

Essential criteria

• Functional Skills Level 2 in Maths and English, or GCSE grade A-C or 4-9, O-level grade A-C or have a NARIC/ENIC which compares the qualification to UK GCSE.
• NVQ level 3 in Health Care or equivalent.
• Care Certificate or a clear commitment to complete within 3 months of joining the organization.

Knowledge and Experience

Essential criteria

• Significant experience within a care setting/environment.
• Evidence of being able to work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Click here to see the range of benefits we offer
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD (PDF, 352.4KB)
• Princess Royal (PRUH) Site map (PDF, 1.4MB)
• Visa and Sponsorship Information (PDF, 352.6KB)