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King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

An opportunity has arisen for a Senior Healthcare Assistant with excellent interpersonal skills and the drive, enthusiasm and a commitment to make a difference for our patients within our integrated Early Pregnancy and Emergency Gynaecology Assessment Unit and Colposcopy department. Often you will be the first face our patients see on arrival to the service, where you will be expected to deliver empathetic and high standard customer service.

You will be expected to deliver services in a courteous manner maintaining patient confidentiality at all time. The post holder will work as part of a multidisciplinary team (MDT) to coordinate the care plan and delivery of holistic care of patients.

Main duties of the job

The post holder will work autonomously with clients in the privacy of confidential rooms without direct supervision but in accordance with agreed protocols, prepare and stock clinical rooms with clinical and non-clinical items; order stock; set up and decontaminate equipment for clinical procedures and clean and check equipment to comply with Health and Safety and Infection Control policies. Included also is the preparation and administration of specimens prior to transportation to laboratories.

The role of a Senior Healthcare Assistant requires you to:

Demonstrate an interest in Women's Health in able to advocate on behalf and patients, partners and colleagues.
Provide assistance to women undergoing outpatient's procedures in the (Early Pregnancy Unit (EPU) and One Stop Gynaecology services: predominately for women referred on the 2 week wait cancer pathway.
In collaboration with the registered clinical staff be able to support individual clinics; managing the clinical environment with eg the Trophon system.
Respect the confidentiality of women and staff in accordance with Trust Policy.

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and around 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we can take Team King's to another level.

Detailed job description and main responsibilities

Clinical Responsibilities

To assist patients with activities of daily living whilst encouraging independence, as appropriate.
Demonstrate encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners.
To monitor and record patient's clinical observations, escalating appropriately to a registered nurse as required.
To assist with patient nutritional needs - eating, drinking, menu selection, meal delivery and special diets according to the individual patient's needs.
To assist in the maintenance of up to date, comprehensive and accurate records in accordance with current legal requirements both written and digital.
To assist in the admission and discharge of patients including any necessary risk assessments.
To escort patients and families to other departments within the hospital as required.
Undertake electrocardiogram (ECG) recording and point of care testing (e.g. blood sugar, urinalysis).
After appropriate training, to assist in the collection of specimens including blood samples (including fixed central lines and established arterial lines - specialist areas only).
After appropriate training; insert, secure and remove female catheters; empty drainage bags and accurately measure and record urinary output.
After appropriate training assist in the implementation of advanced wound care (e.g. skin closure using adhesive sutures, wound drainage care).
To participate in maintaining standards of hygiene, cleanliness and infection control, reporting problems as appropriate.
To ensure that equipment is clean at all times, stored safely when not in use and report faults as appropriate.
To assist in setting up and preparing patient areas appropriately to the clinical area (this may include the set up and calibration of devices e.g. ventilators, pumps - after appropriate training).
To ensure that stock levels of linen, sterile supplies and stationery are maintained at all times in conjunction with the senior sister/ward receptionist.
To assist in the maintenance and safekeeping of patients property in line with Trust policy.
To assist ward staff with general collection/delivery of items necessary to ensure effective operational management of ward/department.
To assist in performing the last offices as requested.
To ensure that all patients and relatives are welcomed and orientated to the ward environment.
To assist with the care of distressed or bereaved relatives.
To demonstrate an awareness of the different cultural, ethnic and religious needs.
To participate effectively in multidisciplinary case conferences as required.

Administrative Responsibilities

To assist with clerical and ward administrative duties, including data management, photocopying, transporting of equipment/data/ paperwork to other departments, booking patient transport, sending referrals and administration of appointments.
To provide clear and effective information and communication, both verbally and in writing. Promptly referring enquiries to the relevant person.
To maintain confidentiality at all times, in and out of the hospital environment.

Education and Training

To be able to identify with support your own development needs, completing a competency document and learning objectives within a specified time frame and as agreed by manager.
To ensure own attendance at mandatory study days and training (BLS, manual handling etc.) as required by ward/departmental manager.
To update skills and knowledge as required by the Trust.
To actively participate in annual individual performance review Sign off HCA's for Care Certificate.
Once assessed as competent in a specific skill to demonstrate those skills to less experienced staff, providing practical training and basic assessments under oversight of senior registered colleagues.

Leadership

To adhere to, and work within the National Code of Conduct for clinical support workers at King's College Hospital.
To manage an agreed workload with supervision and support from colleagues and senior staff.
To work within and support the multidisciplinary team, contributing ideas toward future developments.
To act as a role model and advisor to less experienced staff demonstrating and promoting the Trusts Values and Behaviours.
To provide day-to-day supervision and co-ordination of junior staff (e.g. healthcare assistants (band 2), apprentices, work experience) supporting their local induction.
Take personal ownership in giving and receiving feedback.
To participate in reflection and or clinical supervision sessions as provided.
To observe personal and collective responsibility for resource management.
To be responsible with others for any specific risk management associated with the post, reporting and taking appropriate actions as necessary.

Research and Service Development

Assist with audits, surveys and research and developmental activities as instructed.
Provide care to patients taking part in clinical trials as directed by registered healthcare professionals in line with relevant research protocols.
To act as a liaison with specialist teams and services as a link practitioner enhancing communication and collaborative working by attending meetings and disseminating relevant information (via face to face teaching and written/digital briefings).

General

The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
The post holder will uphold the Trust values - Kind, Respectful, Team at all times. The post holder will be aware of the Trust BOLD strategy and know how their role fits within this.
The post holder will wear their uniform correctly, according to Trust policy, attend shift on time and present themselves to others in a professional way in regards to appearance and communication.
To observe and maintain strict confidentiality of personal information relating to patients and staff.
To work within own level of assessed competence and to be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

Person specification

Education and Qualifications

Essential criteria

Functional Skills Level 2 in Maths and English, or GCSE grade A-C or 4-9, O-level grade A-C or have a NARIC/ENIC which compares the qualification to UK GCSE.
NVQ level 3 in Health Care or equivalent.
Care Certificate or a clear commitment to complete within 3 months of joining the organization.

Knowledge and Experience

Essential criteria

Demonstrates an interest in Women's Health.
Evidence of being able to work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.
Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary.

IMPORTANT

Check your email account regularly as this is how we will communicate with you
If you delete the job from any of your accounts, you may be prevented from accessing further communications
To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
Please provide email addresses for referees where possible
Click here to see the range of benefits we offer
Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

JD (PDF, 368.4KB)
Princess Royal (PRUH) Site map (PDF, 1.4MB)
Visa and Sponsorship Information (PDF, 352.6KB)

Senior Healthcare Assistant - Early Pregnancy Unit/ Colposcopy.

Senior Healthcare Assistant - Early Pregnancy Unit/ Colposcopy.

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