Senior Global Commerce Manager

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Overview

ABOUT THE ROLE....

We are seeking a strategic Commerce Manager to join our Global Commerce Team working with our global consumer healthcare client, Haleon.

This role is pivotal in driving media performance success, and upskilling key teams across our global markets who are activating commerce media campaigns.

Your role will be focused on influencing cross-functional stakeholders, and shaping the future of commerce within our clients organization.

This role will suit you if you are a strong influencer, capable of seeing the big picture, and understand the interplay between media, consumer behaviour, and commercial performance. You will be responsible for translating strategic goals and working with key markets / and or global category teams to create actionable plans that drive revenue, optimize media investment, and enhance the customer journey.

Responsibilities

ABOUT THE WORK....

• Strategic Leadership: Support the development and execute global commerce strategies that align with business objectives and market dynamics
• Campaign Activation: Provide direction on the planning and activation of commerce media campaigns across digital platforms, ensuring measurable impact on sales and brand performance are achieved in all key markets
• Stakeholder Influence: Collaborate with internal teams (e.g, marketing, media, sales, global category) and external partners to drive alignment and deliver results
• Commercial Acumen: Understand commercial P&Ls, ensuring campaigns are financially viable and contribute to overall profitability
• Media Integration: Connect commerce with broader media strategies, leveraging data and insights to optimize performance across channels
• Innovation & Growth: Identify new opportunities in commerce media, including emerging platforms, technologies, and partnerships

Qualifications

WHAT YOU NEED TO SUCCEED....

• Proven experience in commerce media activation, ideally within a global or multi-market context.
• Strong understanding of Retail Media and commercial P&L management and financial drivers of media investment
• Demonstrated ability to influence senior stakeholders and drive cross-functional collaboration
• Strategic thinker with a holistic view of media, marketing, and commerce
• Experience working with retail media networks, eCommerce platforms, and digital media
• Excellent communication, analytical, and project management skills
• Experience with platforms such as Amazon Ads (mandatory), Walmart Connect, Criteo or other retail media networks
• Familiarity with media planning tools and performance analytics
• Ability to thrive in a fast-paced, matrixed global organization

#LI-MP1

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).