Senior Frontend Software Engineer (Must be in UK)

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PolyAI builds enterprise voice assistants that have natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.

Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgement. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.

We're on the lookout for a dynamic Senior Frontend Developer to join our tech team and play a key role in crafting user-friendly voice experiences. In this role, you'll lead the development of an innovative no-code platform, making dialogue systems accessible to non-tech team members. Collaborating with a diverse engineering team, you'll contribute to a cohesive and scalable codebase. Your focus includes implementing new features on our platform and championing best practices. If you're passionate about technology, enjoy tackling challenges, and are eager to contribute to our friendly, innovative environment, we'd love to welcome you aboard!

Requirements

• Develop a no-code platform to empower non-technical staff in configuring intricate dialogue systems and creating new voice experiences for users.
• Assume a pivotal role in software development, encompassing coding, testing, contributing to design ideas and documents, and engaging in code reviews.
• Collaborate with full stack engineers to improve both your own and their code, promoting a unified development environment.
• Work closely with backend developers to implement new features on our Jupiter platform.
• Lead the implementation of best practices and coding standards for the frontend codebase.
• Apply professional experience in software development, showcasing expertise in REST APIs; previous experience with websockets is a valuable asset.
• Apply knowledge of client-side state management best practices and performance optimization in React.
• Utilize experience with React (Next.js experience is advantageous) and proficiency in JavaScript, preferably Typescript.
• Coordinate security protocols between client and server, ensuring websites are accessible.
• Bring experience with internationalization and expertise in building no-code platforms as an additional advantage.
• Demonstrate familiarity with testing libraries such as Jest and Cypress.
• Exhibit proficiency in CSS in JS, particularly using styled-components.
• Have experience with Agile processes (scrum, kanban, sprints, etc.).
• Expect familiarity with Git.
• Demonstrate working proficiency in verbal and written English.

Benefits

25 days holiday, plus bank holidays

Flexible working from home policy plus a one-off WFH allowance when you join

Work from outside of the UK for up to 6 months each year

Enhanced parental leave

Yearly learning budget

Bike2Work scheme

Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs

Equal Opportunity Statement:

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.