Senior Financial Assessment and Benefit Officer

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Job Description

Salary: £39,027 - £44,463 per annum

Grade E

Permanent (2 x Positions)

37 Hours per Week

The Customer Finance Department is an extremely busy area with high levels of demand and deals with all financial aspects of care delivered to the community, from Homecare, Day-care and Direct Payments to Residential care. It raises invoices in the region of £13 million per annum in client contributions and feeds into and liaises with all areas of Adult Social Care.

The post holder will ensure that all service users are given a comprehensive financial assessment and benefits advice to realise their full entitlement to welfare benefits (both working age and retirement). This is delivered by undertaking visits to both Thurrock residents and clients of the Department Of Work & Pensions (DWP). bullet points for the key experience and skills required

DBS Check: A Disclosure and Barring Service (DBS) check is required, and at basic level.

Advert Closing Date

• Redeployment Only: 11th September 2025
• Internal & External: 28th September 2025

Interview Date: To Be Confirmed

Contact Details: Marie Stepney (Customer Finance Team Manager) 01375 652680 or mstepney@thurrock.gov.uk

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

About Us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council