Senior Finance Analyst - Customer (Payments, Commission, Returns)

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Company Description

We're ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We're proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

Job Description

THE ROLE

This role reports into the manager for the Customer Journey team within Financial Accounting (FA) and has one direct reporting into the role. The role is split between owning our cash payments process, ensuring the appropriate tracking and posting of all non-automated payments across the business, liaising closely with our Accounts Payable, Treasury and Tax team. The role is also responsible for the Group's bank reconciliation process and it includes some IFRS 15 responsibilities including the recognition of our Partner Fulfils commission and our company-wide returns provision.

THE TEAM

ASOS is an online retailer for fashion-loving 20-somethings. Through market-leading web and app experiences and a selection of more than 850 brands, as well as own-brand clothing and accessories, ASOS serves 24.5 million customers in 200 markets and in ten languages. We are led by our purpose, driven by our mission and guided by our values. Our purpose is to give you the confidence to be whoever you want to be and our mission is to become the world's number one destination for fashion-loving 20-somethings. Our values are authentic, brave, creative and disciplined.

Here at ASOS, working in Finance means working collaboratively with the business to deliver our mission. Simply put, the role of ASOS Finance is to build and protect business value. As a team, we enable ASOS to be its best self by:

• Driving long-term growth, profitability, and free cash flow
• Implementing brilliant processes and controls, levering lean, automation and data science
• Ensuring ASOS delivers its shorter-term goals
• Building a leading team and defining new ways of doing finance

We love people who are as passionate about our journey as we are, who have initiative and who embrace change. If this sounds like you, we'd like to hear from you and your experience for the role of Senior Finance Analyst - Customer Journey.

What you'll be doing:
Financial Accounting

• Recording and analysing manual payments, ensuring these are correctly posted into our financial systems and reconciled to bank
• Monitoring our payment accounts to ensure appropriate sign-off has been provided
• Clearing down reconciling items from our payments and receipts bank accounts and tracking KPIs, by supporting the finance analysts within the team and working with our various stakeholders
• Ensuring any related system issues are recorded and communicated, taking ownership of these to assist the finance analysts within the team
• Guide and mentor the finance analysts in the CJ team and wider FA team
• Understanding and posting our monthly returns provision, being able to challenge the applicable financial standards and working closely with our Commercial Finance team to understand the various drivers
• Posting and tracking our Partner Fulfils payment processes and any related commission, then completing the bank reconciliations.
• Expected to look for continuous improvement including the use of technology / automation to improve ways of working, controls and processes
• Work with the business and wider finance teams to understand the accounting implications of any business initiatives and associated change impacts from requirements through to successful testing and implementation.

Financial Control

• Producing month-end bank reconciliations, overall bank position and our revenue to cash reconciliation
• Contributing to our financial control pack both for cash, feed checks and returns provision
• Ensuring accounting memos and policies remain up to date and capture any cash impacting projects
• Ensure appropriate and robust financial control environment, spanning from the posting of journals to assisting with the external audit process at half year and year-end.

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That's why our approach to working together includes spending at least 3 days a week in the office. It's a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.

Qualifications

We'd love to meet, someone with...

• An accounting qualification (preferably ACA or equivalent)
• Solid understanding of IFRS
• A proven ability to plan and prioritise own workload to meet tight deadlines
• Advanced skills in Excel
• Strong attention to detail
• Proactiveness in the organisation of own work and to take initiative
• Good communication/ interpersonal and influencing skills

Additional Information

BeneFITS'

• Employee discount (hello ASOS discount!)
• Employee sample sales
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• 25 days paid annual leave + an extra celebration day for a special moment
• Private medical care scheme
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.