Senior Family Assistant (7513)

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Job Description

Fixed term contract until March 2026 | full-time 37 hours per week | £36,124 to £37,938 per annum (Grade I) | Norwich

Senior Family Assistant

REDI (Relocation, Ethnic Diversity and Integration) Team, Communities and Partnerships

We are looking for empathetic, compassionate, and flexible individuals to join our team to help children and families who have come to settle or seek refuge in Norfolk. We want to enable and empower people to live independently and thrive whilst living in Norfolk by giving them the confidence to access the services and opportunities available to them and their children.

Building on the established Ukraine Support Team, we are passionate about children's voices and ensuring that they are aware of their rights and able to access guidance and help to Flourish whilst living in Norfolk.

As the Senior Family Assistant, you will provide quality assurance advice, practice guidance, co-working, mentoring, and modelling of best practice to internal staff and external partners.

You will support Team Managers in decision-making regarding case thresholds and explore the roles of Social Care or Universal Services in supporting families, such as through Early Help Assessments and Family Networking Approaches. Additionally, you will lead on collaborative initiatives with partner agencies to offer support, advice, and guidance for children and families, while challenging colleagues and partners to ensure early intervention and preventative services that promote community inclusion.

You will have a sound knowledge and experience of Prevention and Early Help and be experienced in initiating and writing early help assessments and plans.

You will promote and safeguard the welfare of children and young people and have an excellent understanding of the Norfolk Safeguarding Children Partnership Continuum of Need Guidance.

You will apply safeguarding principles and best practice to ensure children and families from aboard, are kept safe and understand how to keep themselves safe regarding concerns of poverty, exploitation, human trafficking, and abuse.

Although these positions will have a focus on children from abroad you will be working as part of the wider Partnerships, Inclusion and Practice directorate Where we are able to offer training and development and community of colleagues to help us achieve best practice.

This position will require a full driving licence and access to a car. Your office base will be in Norwich and you will work across the North, East and Broadland locality.

Should you have any questions about the role and what experience is needed or training that could be offered please do not hesitate to contact Lucy King, Team Manager, at lucy.king@norfolk.gov.uk or 01603 223427

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria we are looking for.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need.
• Financial benefits such as:
  • 'Norfolk Rewards' our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee? please apply using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Closing date for redeployees to receive priority consideration: 06 February 2025

Closing date: 13 February 2025